I also sent Voluna a request for not only commercial support, but commercial purchase too. I also never received a reply. I even spoke to Makund and he referred me to Rafiu, but again no reply. Consequently, I rolled my own for years and struggled to make this very functional, but difficult to configure, NAS OS work and work properly.
Personally, I do not think that OpenFiler should be a commercial product since there are so many others that we can purchase. The beauty of OpenFiler is that is is Open and free. However, paid support would be a nice touch but it can be a daunting service to offer so beware. I also think that before paid support is offered, the developers should probably spend some more time making the OpenFiler "out of box" experience a bit better. Just take a look at all of the emails for setup help when 2.0 was released. Because the installation of OpenFiler was a production nightmare, my company opted to buy a commercial NAS OS (against my wishes)for our Linux NAS products. I have to say, installation of the commercial NAS OS was a matter of either plugging a pre-loaded DOM into an IDE slot or ghosting the image to hard drives. Either way was simply a matter of minutes and not hours or days. In every case, the servers booted up without errors or kernel panics. It would be wonderful if OpenFiler was as fool proof (being the fool that I am). Nevertheless, I am a big OpenFiler supporter and I am with a new company and again trying to convince them to try OF. Keep up the good work and maybe one day you can offer free and fee versions of OF. Dave Valencia -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Stavert Sent: Friday, June 02, 2006 8:29 AM To: [email protected] Subject: [OF-users] Support subscription I read with some interest the discussion on the merits of a support subscription in the archives. That the desire to do so and the defense of same has me baffled. Somewhere on the openfiler website I found reference to voluna as the organization setup to offer commercial support and several weeks ago I sent off an email inquiring about the details as it is of interest. I received no reply. I have been rolling my own for 3 plus years and I have used some commercial offerings. I like what I see in openfiler. If it is your desire to offer support why don't you have it out for users to see. David Stavert LadyBug Networks, Inc. 79 13th Ave NE #112 Minneapolis, MN 55413 612.317.9065 -- This email is protected by EmailScrubber. www.EmailScrubber.com (a LadyBug Networks company) ********************************************************* This email is the property of LadyBug Networks, Inc. It may contain privileged or confidential information. If you are not the intended recipient or their responsible agent, you are hereby notified that you may not disclose, copy, distribute, or use any of the information. Please notify the sender immediately, and destroy the original message and any related information. ******************************************** _______________________________________________ Openfiler-users mailing list [email protected] https://lists.openfiler.com/mailman/listinfo/openfiler-users -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.8.1/354 - Release Date: 6/1/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.8.1/354 - Release Date: 6/1/2006 _______________________________________________ Openfiler-users mailing list [email protected] https://lists.openfiler.com/mailman/listinfo/openfiler-users
