Hello Team,
This is my Day 1 with GnuGK. Would like to know few many things as
following:
1. GnuGK has any proven or already working module for H.239?
a) Is there any setup or example or working sample to get started with
H.239?
b) H.239 use, will it be a A/V ? or only V?
2. OpenH323 is the name or GnuGK is the main name? Names are very
conflicting (in the world of H.323), what is then H323Plus? Are they same
team or community here?
3. Is this developer friendly framework? Such as FreeSwitch? Where we can do
javascript/lua on incoming call to build our own calling card platform or
custom IVR?
4. How can i build a call center model? Where A is customer, B, C, D
(company provides services), A calls and it rings all departments including
sales/invoice/support. When any 1 pick up the call, all ring becomes
silents:
+-------------------------------------
Diagram-----------------------------------------------------------------------
|
| A1 (connected) -->------------>(inbound)<>GnuGK<>(outbound)---------->
(team 0 support) ---> B1 (support: busy now)
| /
_____________|
| /
|
| A2 calls / |---------------------->
(team 1 sales ) ---> C1, C2, C3
| A3 calls / |---------------------->
(team 2 invoice) ---> D1, D2, D3
|
|------------------------------------------------------------------------------------------------------------------------
| * A1 is talking with B1, A2,A3 calls and listening music because support
team
| is 1 and he is busy, when ever B1 is free, He gets again phone ring to
pick
| up either A2 or A3.
| * Cx, Dx is not in the routing plan for the time being for example, but
| requires to be assigned near future.
|
+----------------------------------------------------
Looking forward to hear some feedback. Many thanks in advanced!!!
Thanks & Regards
Shamun
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