Title: Medical messaging using e-mail
I would like to start a thread on the role of electronic mail in medical computing.

I will begin with the punch-line: I believe that an entire medical record system that would actually be used by physicians and other providers can be constructed using IMAP server technology.

With open source components including Exim, Mozilla (an IMAP client if ever there was one), and one of the open source IMAP servers ( http://asg.web.cmu.edu/cyrus/ ftp://ftp.cac.washington.edu/mail/imap.tar.z [be careful with the latter as it just shoots the server, all 6 megs-worth at you]) a completely secure system can be placed on the 'Net today.

HL-7 compatibility?  Well, in the e-mail world view, HL-7 is just another MIME-type, is it not?  If one thinks about it, there really is no such thing as a message "body" in e-mail: that's just another name for an e-mail *attachment* that's plain ASCII text.  The sort of e-mail message that one would find in a medical information system based on e-mail would simultaneously fulfill several roles: a plain text message that humans could understand, an HL-7 version that other (benighted) medical computing systems could understand, a billing version that third-party payors could understand, a comma-separated text version that databases could understand, a prescription, a referral, etc.  These are all accepted MIME-types and can be generated automatically in the same message.  They also, with a little Exim-Perl magic, can find their way to the appropriate destination automatically.

Medical records fulfill two, orthogonal purposes.  First, they serve as communications between medical providers to further care given to a particular patient.  This is their clinical role, and the only role that clinicians are really interested in on a day-to-day basis.  These communications, per force, are couched in human language.  Yes, they can be highly stylized and stereotyped human language, but medicine just has not reached the point where human language can be eliminated.

Second, medical records fulfill an audit role.  They are used for all the things that have nothing to do with day-to-day care of patients: billing, regulatory compliance, science, education, administration, etc.  This role is burgeoning and it captures an undue proportion of the interest of medical informaticians.  It has absolutely nothing to do with immediate patient care except indirectly.

The first purpose of medical records: communication is very poorly captured by current EMR's.  In contrast, a system based on e-mail would capture it perfectly AND would have no learning curve: physicians are already familiar with e-mail.

The law, which is completely reliant on human language, has embraced e-mail completely.  Many law firms will now only accept pleadings etc. in the form af e-mail.

I am struck by how simple it would be to implement an EMR using e-mail. And, it could be done piecemeal with total scalability.

I would close with a reiteration of my comment about security.  This system is totally secure.  How?  Very simple.  You put a copy of Exim on all the clients.  In this way, not only is each client a client, it is also a mail transfer agent.  It has total control of who it talks to and what path it uses to transfer mail.  The system would exist in parallel with other e-mail systems.

Comments?

John

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