Hi andrea, I had the same problem and I still don't know exactly what happened. I thing that in my case finally has for permission issues of my computer. Anyway, this are all the solutions they told me, hope it heps you:
http://osgeo-org.1560.n6.nabble.com/How-it-works-WMSGetFeatureInfo-td4361191.html -- http://kikocanas.blogspot.com
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