Hi,

 

Today when we attempted to have a meeting (by Calendar event) where someone 
wanted to share their screen, the user got the below error message whenever 
they tried to share their screen.  When the user who needed to share their 
screen had this error, some of the other Users also tried to users to see if 
they could share their screen but had the same error message. The owner of the 
Calendar event meeting had logged into OpenMeetings using their user account, 
and entered their Meeting room, and we found that the owner was able to screen 
share their screen.

 

NB: All uses were given Moderator rights so that they could be part of the 
screen sharing.

 

If we all logged into OpenMeetings with User accounts and the entered into a 
meeting room (e.g. public Conference room), then it was possible to share our 
screens (i.e. without the below error message).

 

My conclusion is that the a person who has logged in with a User account can do 
screen sharing, however users who have logged in via a meeting invitation get 
the below error message when they attempt to share their screen.

HTTP Status 500 - 

________________________________

type Exception report

message 

description The server encountered an internal error () that prevented it from 
fulfilling this request.

exception 

java.lang.NullPointerException

        
org.apache.velocity.tools.view.VelocityView.performMerge(VelocityView.java:942)

        org.apache.velocity.tools.view.VelocityView.merge(VelocityView.java:902)

        
org.apache.velocity.tools.view.VelocityViewServlet.mergeTemplate(VelocityViewServlet.java:318)

        
org.apache.velocity.tools.view.VelocityViewServlet.doRequest(VelocityViewServlet.java:220)

        
org.apache.velocity.tools.view.VelocityViewServlet.doGet(VelocityViewServlet.java:182)

        javax.servlet.http.HttpServlet.service(HttpServlet.java:617)

        javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

        
org.openmeetings.servlet.outputhandler.ServletRequestExFilter.doFilter(ServletRequestExFilter.java:49)

        
org.red5.logging.LoggerContextFilter.doFilter(LoggerContextFilter.java:77)

note The full stack trace of the root cause is available in the Apache 
Tomcat/6.0.32 logs.

 

 

Thanks,

 

George Kirkham

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