Does the problem manifest itself without SSL? -- With best regards / с наилучшими пожеланиями, Alexei Fedotov / Алексей Федотов, http://dataved.ru/ +7 916 562 8095
On Wed, Oct 31, 2012 at 6:35 PM, Daniela Kirsch <[email protected]> wrote: > It's version 2.0 r1361497, the tar.gz binaries archive that's available for > download. > > Daniela Kirsch > Web Developer > > ExcelSystems Software Development Inc. > 101 - 9274 4th St. > Sidney, BC V8L 2Y7 > Email: [email protected] > > On 2012-10-31, at 3:22 AM, Alexei Fedotov wrote: > > Which version of Openmeetings do you use? > > -- > With best regards / с наилучшими пожеланиями, > Alexei Fedotov / Алексей Федотов, > http://dataved.ru/ > +7 916 562 8095 > > > On Wed, Oct 31, 2012 at 1:24 AM, Daniela Kirsch > <[email protected]> wrote: > > Hi, > > > sorry, had to test till it happened again to get the log. > > The only thing I can see is "DEBUG" and one "INFO" line. The log below is > > from the point where it started loading up to the end, so it should have > > all. The error.log doesn't have any content. The access.log shows one 304 on > > the debug swf, otherwise all 200. After 10 minutes on the page it's still > > stuck. > > What is going wrong here? Really need some help, please. > > > DEBUG 10-30 17:12:22.995 MeetingReminderJob.java 513209436 34 > > org.openmeetings.app.quartz.scheduler.MeetingReminderJob > > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-8] - > > MeetingReminderJob.execute > > DEBUG 10-30 17:12:22.998 AppointmentDaoImpl.java 513209439 931 > > org.openmeetings.app.data.calendar.daos.AppointmentDaoImpl > > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-8] - > > startStamp 2012-10-30 17:12:22.998 > > DEBUG 10-30 17:12:22.998 AppointmentDaoImpl.java 513209439 932 > > org.openmeetings.app.data.calendar.daos.AppointmentDaoImpl > > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-8] - > > stopStamp 2012-10-30 17:27:22.998 > > DEBUG 10-30 17:12:23.001 AppointmentLogic.java 513209442 408 > > org.openmeetings.app.data.calendar.management.AppointmentLogic > > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-8] - > > doScheduledMeetingReminder : no Appointments in range > > DEBUG 10-30 17:12:53.358 UserWebService.java 513239799 92 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - SPRING > > LOADED getSession -- > > DEBUG 10-30 17:12:53.358 Sessionmanagement.java 513239799 73 > > org.openmeetings.app.data.basic.Sessionmanagement [http-0.0.0.0-7443-5] - > > startsession :: startsession > > DEBUG 10-30 17:12:53.359 ManageCryptStyle.java 513239800 41 > > org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-7443-5] - > > getInstanceOfCrypt: org.openmeetings.utils.crypt.ManageCryptStyle@32267cbc > > DEBUG 10-30 17:12:53.359 ManageCryptStyle.java 513239800 43 > > org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-7443-5] - > > getInstanceOfCrypt: > > org.openmeetings.app.data.basic.Configurationmanagement@7a3ec403 > > DEBUG 10-30 17:12:53.359 ManageCryptStyle.java 513239800 50 > > org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-7443-5] - > > configKeyCryptClassName: org.openmeetings.utils.crypt.MD5Implementation > > DEBUG 10-30 17:12:53.388 Usermanagement.java 513239829 258 > > org.openmeetings.app.data.user.Usermanagement [http-0.0.0.0-7443-5] - Login > > user SID : 7189f288e23b27e4c08115b590677085 Stored Permanent :false > > DEBUG 10-30 17:12:53.392 Usermanagement.java 513239833 271 > > org.openmeetings.app.data.user.Usermanagement [http-0.0.0.0-7443-5] - debug > > SIZE: 1 > > DEBUG 10-30 17:12:53.392 ManageCryptStyle.java 513239833 41 > > org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-7443-5] - > > getInstanceOfCrypt: org.openmeetings.utils.crypt.ManageCryptStyle@32267cbc > > DEBUG 10-30 17:12:53.393 ManageCryptStyle.java 513239834 43 > > org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-7443-5] - > > getInstanceOfCrypt: > > org.openmeetings.app.data.basic.Configurationmanagement@7a3ec403 > > DEBUG 10-30 17:12:53.393 ManageCryptStyle.java 513239834 50 > > org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-7443-5] - > > configKeyCryptClassName: org.openmeetings.utils.crypt.MD5Implementation > > INFO 10-30 17:12:53.393 Usermanagement.java 513239834 283 > > org.openmeetings.app.data.user.Usermanagement [http-0.0.0.0-7443-5] - chsum > > OK: 1 > > DEBUG 10-30 17:12:53.393 Sessionmanagement.java 513239834 221 > > org.openmeetings.app.data.basic.Sessionmanagement [http-0.0.0.0-7443-5] - > > updateUser User: 1 || 7189f288e23b27e4c08115b590677085 > > DEBUG 10-30 17:12:53.395 Sessionmanagement.java 513239836 241 > > org.openmeetings.app.data.basic.Sessionmanagement [http-0.0.0.0-7443-5] - > > Found session to update: 7189f288e23b27e4c08115b590677085 userId: 1 > > DEBUG 10-30 17:12:53.396 Usermanagement.java 513239837 309 > > org.openmeetings.app.data.user.Usermanagement [http-0.0.0.0-7443-5] - > > loginUser > > [org.openmeetings.app.persistence.beans.domain.Organisation_Users@2b2c74da] > > DEBUG 10-30 17:12:53.397 Usermanagement.java 513239838 311 > > org.openmeetings.app.data.user.Usermanagement [http-0.0.0.0-7443-5] - > > loginUser size 1 > > DEBUG 10-30 17:12:53.422 UserWebService.java 513239863 782 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > UserService.setUserObject > > DEBUG 10-30 17:12:53.431 UserWebService.java 513239872 793 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > username client2 > > DEBUG 10-30 17:12:53.431 UserWebService.java 513239872 794 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > firstname client2 > > DEBUG 10-30 17:12:53.431 UserWebService.java 513239872 795 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > lastname > > DEBUG 10-30 17:12:53.432 UserWebService.java 513239873 796 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > profilePictureUrl > > DEBUG 10-30 17:12:53.432 UserWebService.java 513239873 797 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - email > > client2 > > DEBUG 10-30 17:12:53.432 UserWebService.java 513239873 798 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > externalUserId > > DEBUG 10-30 17:12:53.432 UserWebService.java 513239873 799 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > externalUserType > > DEBUG 10-30 17:12:53.435 UserWebService.java 513239876 806 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > xmlString <org.openmeetings.app.persistence.beans.basic.RemoteSessionObject> > > <username>client2</username> > > <firstname>client2</firstname> > > <lastname></lastname> > > <pictureUrl></pictureUrl> > > <email>client2</email> > > <externalUserId></externalUserId> > > <externalUserType></externalUserType> > > </org.openmeetings.app.persistence.beans.basic.RemoteSessionObject> > > DEBUG 10-30 17:12:53.436 Sessionmanagement.java 513239877 356 > > org.openmeetings.app.data.basic.Sessionmanagement [http-0.0.0.0-7443-5] - > > updateUser User SID: 7189f288e23b27e4c08115b590677085 > > DEBUG 10-30 17:12:53.440 ManageCryptStyle.java 513239881 41 > > org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-7443-5] - > > getInstanceOfCrypt: org.openmeetings.utils.crypt.ManageCryptStyle@32267cbc > > DEBUG 10-30 17:12:53.440 ManageCryptStyle.java 513239881 43 > > org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-7443-5] - > > getInstanceOfCrypt: > > org.openmeetings.app.data.basic.Configurationmanagement@7a3ec403 > > DEBUG 10-30 17:12:53.440 ManageCryptStyle.java 513239881 50 > > org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-7443-5] - > > configKeyCryptClassName: org.openmeetings.utils.crypt.MD5Implementation > > DEBUG 10-30 17:12:53.464 UserWebService.java 513239905 782 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > UserService.setUserObject > > DEBUG 10-30 17:12:53.473 UserWebService.java 513239914 793 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > username client2 > > DEBUG 10-30 17:12:53.473 UserWebService.java 513239914 794 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > firstname client2 > > DEBUG 10-30 17:12:53.474 UserWebService.java 513239915 795 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > lastname > > DEBUG 10-30 17:12:53.474 UserWebService.java 513239915 796 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > profilePictureUrl > > DEBUG 10-30 17:12:53.474 UserWebService.java 513239915 797 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - email > > client2 > > DEBUG 10-30 17:12:53.474 UserWebService.java 513239915 798 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > externalUserId > > DEBUG 10-30 17:12:53.475 UserWebService.java 513239916 799 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > externalUserType > > DEBUG 10-30 17:12:53.478 UserWebService.java 513239919 806 > > org.openmeetings.axis.services.UserWebService [http-0.0.0.0-7443-5] - > > xmlString <org.openmeetings.app.persistence.beans.basic.RemoteSessionObject> > > <username>client2</username> > > <firstname>client2</firstname> > > <lastname></lastname> > > <pictureUrl></pictureUrl> > > <email>client2</email> > > <externalUserId></externalUserId> > > <externalUserType></externalUserType> > > </org.openmeetings.app.persistence.beans.basic.RemoteSessionObject> > > DEBUG 10-30 17:12:53.478 Sessionmanagement.java 513239919 356 > > org.openmeetings.app.data.basic.Sessionmanagement [http-0.0.0.0-7443-5] - > > updateUser User SID: 7189f288e23b27e4c08115b590677085 > > DEBUG 10-30 17:12:53.481 ManageCryptStyle.java 513239922 41 > > org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-7443-5] - > > getInstanceOfCrypt: org.openmeetings.utils.crypt.ManageCryptStyle@32267cbc > > DEBUG 10-30 17:12:53.482 ManageCryptStyle.java 513239923 43 > > org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-7443-5] - > > getInstanceOfCrypt: > > org.openmeetings.app.data.basic.Configurationmanagement@7a3ec403 > > DEBUG 10-30 17:12:53.482 ManageCryptStyle.java 513239923 50 > > org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-7443-5] - > > configKeyCryptClassName: org.openmeetings.utils.crypt.MD5Implementation > > DEBUG 10-30 17:14:02.989 Sessionmanagement.java 513309430 468 > > org.openmeetings.app.data.basic.Sessionmanagement > > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-1] - > > ****** clearSessionTable: > > DEBUG 10-30 17:14:02.991 Sessionmanagement.java 513309432 452 > > org.openmeetings.app.data.basic.Sessionmanagement > > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-1] - > > Sessions To Delete :: 0 > > DEBUG 10-30 17:14:02.992 Sessionmanagement.java 513309433 472 > > org.openmeetings.app.data.basic.Sessionmanagement > > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-1] - > > clearSessionTable: 0 > > DEBUG 10-30 17:14:02.992 MeetingReminderJob.java 513309433 34 > > org.openmeetings.app.quartz.scheduler.MeetingReminderJob > > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10] - > > MeetingReminderJob.execute > > DEBUG 10-30 17:14:02.995 AppointmentDaoImpl.java 513309436 931 > > org.openmeetings.app.data.calendar.daos.AppointmentDaoImpl > > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10] - > > startStamp 2012-10-30 17:14:02.995 > > DEBUG 10-30 17:14:02.995 AppointmentDaoImpl.java 513309436 932 > > org.openmeetings.app.data.calendar.daos.AppointmentDaoImpl > > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10] - > > stopStamp 2012-10-30 17:29:02.995 > > DEBUG 10-30 17:14:02.998 AppointmentLogic.java 513309439 408 > > org.openmeetings.app.data.calendar.management.AppointmentLogic > > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10] - > > doScheduledMeetingReminder : no Appointments in range > > > > Daniela Kirsch > > Web Developer > > > ExcelSystems Software Development Inc. > > 101 - 9274 4th St. > > Sidney, BC V8L 2Y7 > > Email: [email protected] > > > On 2012-10-29, at 12:39 PM, Alexei Fedotov wrote: > > > I cannot see a relevant error message here. > > Daniela, you can likely find a root cause by inspecting > > logs/openmeetings.log > > > > On Mon, Oct 29, 2012 at 10:47 PM, Daniela Kirsch > > <[email protected]> wrote: > > > Hi all, > > > > we've run into an issue that after some time the application seems stuck and > > > we get a "blank page". > > > > OpenMeetings version: > > > Manifest-Version: 1.0 > > > Ant-Version: Apache Ant 1.8.2 > > > Created-By: 1.6.0_33-b03-424-11M3720 (Apple Inc.) > > > Built-By: OpenMeetings - http://incubator.apache.org/openmeetings > > > Built-On: 14-July-2012 > > > Svn-Revision: 1361497 > > > > We use SSL (https on port 7443, rtmps on port 8443). The application is > > > installed on a Red Hat Server. > > > > We login with the direct login > > > http://myurl:7443/openmeetings/?secureHash=HASH (application loads in an > > > iframe). > > > > The first few tries everything works just fine, we end up in a room like > > > expected. After a while it just stops working and we see a blank page. So we > > > added "&swf=maindebug.as3.swf10.swf" to the URL to get the debug windows. > > > When the user sees the "blank page", the right window shows: > > > > onselect «<anonymous extends='labeldTextListItem'>#1#0| > > > /anonymous/@interior/@content/anonymous» null false > > > INFO: #_mainbgcontentNavi.setContextMenu is deprecated. Use > > > #_mainbgcontentNavi.setAttribute instead > > > main.lzx/oninit: «<anonymous extends='canvas'>#7#6| This is the canvas» > > > ondata > > > ondata > > > main.lzx/config.xml ondata «<anonymous extends='canvas'>#7#6| This is the > > > canvas» > > > userSSLString yes > > > lc_SID: 471372 > > > _url > > > https://myurl:7443/openmeetings/maindebug.swf8.swf?lzproxied=solo&lc_SID=471372&secureHash=be7ff9a7fb7a54cfd8ed239e6b0e97d7 > > > https://myurl:7443/openmeetings/maindebug.swf8.sw > > > isNotPort80: 28 6 > > > this zielnr: «<anonymous extends='canvas'>#7#6| This is the canvas» myurl > > > INFO: ###################### -1 > > > INFO: invitationHash :: undefined > > > > INFO: ###################### -2 > > > devRtmpConnection/registerMethods() > > > > > The blank page (once it shows up) then also comes up when we go directly to > > > OpenMeetings (login page). The error persists until we restart the service. > > > Once it is restarted it works fine, until the application stops again at > > > that point. > > > The logs don't show anything. > > > > What can we do? > > > > Thanks, > > > Daniela > > > > > Daniela Kirsch > > > Web Developer > > > > ExcelSystems Software Development Inc. > > > 101 - 9274 4th St. > > > Sidney, BC V8L 2Y7 > > > Email: [email protected] > > > > >
