Hi, Jon wrote: > On 10/18/07, *Justin Wong* <[EMAIL PROTECTED] > <mailto:[EMAIL PROTECTED]>> wrote: > > I think what we need to do is start by doing some task analysis. We > should put away all the different preexisting mental models, such as > inboxes and other things, and focus on the tasks involved in a Text > Message application. > > Two possible options is the "box & message" > method (inboxes, outboxes, single messages) and the "thread" method. > There may be more options out there, but I can't think of any others off > hand.
When we were considering how to handle SMS sending & receiving in the Wengophone, we decided that SMSes were more like IM than email. And so we wanted to present SMS discussions as IM chats rather than threaded emails, or individual documents. If the chat was still open (of course, in a softphone this is easier - you could use a time delay, say <1h, to make this more intuitive in a cellphone environment) then new SMS messages were simply to be presented as the next line of the chat dialog. If the chat had been closed in the meantime, it was considered to be a new discussion, and was stored as such in the history. Unfortunately there are technical constraints for receiving SMS messages when you don't have a SIM card, and so the functionality isn't (yet) being worked on for now. But perhaps this way of thinking about SMS messages will help inform your design. Cheers, Dave. -- Dave Neary OpenWengo Community Development Manager Email: [EMAIL PROTECTED] Tel: +33 9 51 13 46 45 Mob: +33 6 28 09 73 11
