Okay, I have gone ahead and created a FAQ on LaunchPad: https://answers.launchpad.net/openshot/+faq/983
Let me know if you have any changes. Thanks, -Jonathan On Sat, Feb 27, 2010 at 6:03 PM, Jonathan Thomas <[email protected]>wrote: > Greetings everyone! Here is a follow up to the email with Dan about > incompatible video files. I have drafted up a "generic" response which we > should ask any bug report that deals with video file issues. How does this > look to everyone? If you have any suggestions, please let me know. I think > I will create a FAQ in LaunchPad, and then we can just link to it, so we > don't have to copy/paste this lots of times. =) > > DRAFT > --------------------------------------------------- > If you have a video file with is not working as expected, please provide > the following information in your bug report: > > 1) Does the video play and seek correctly with "ffplay"? > > Instructions: Play the video using the "ffplay" command. Use the left > and right arrow keys to seek forward and backward (10 second increments). > $ ffplay 'MyVideo.mp4' > > 2) Does the video play and seek correctly with "melt"? > > Instructions: Play the video using the "melt" command. Use the "h" and > "l" keys to seek forward and backware (1 frame increments). > $ melt 'MyVideo.mp4' > > 3) Please include details on the video file (using the following command): > $ ffmpeg -i 'MyVideo.mp4' > > 4) Please attach a small sample video (less than 10 MB), which reproduces > the problem. > > NOTE: These types of bugs can be difficult to resolve. So, we recommend > using "ffmpeg" to convert your video into another format, which will let you > continue working with OpenShot. For step by step instructions to using > ffmpeg, check out this video: http://www.youtube.com/watch?v=iIalNEW-LQ8. > Thanks for reporting the bug, and good luck! > --------------------------------------------------- > > Thanks, > -Jonathan >
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