Hi there,
this is yet another example that we need to take appropriate action in the
fields of naming/branding openSUSE and in implementing the focuses of
openSUSE (end-user focus vs. developer focus).
Regards
Christoph
On Sat, 17 Sep 2005, Christoph Thiel wrote:
> Hi Peter,
>
> On Sat, 17 Sep 2005, Peter Flodin wrote:
>
> > I am a little confused with one regard of the openSUSE project and the
> > goal of making SUSE Linux the most widely used Linux. And something that
> > I believe will need to be changed in the near future to achieve that
> > goal.
> >
> > It has become quite clear that the openSUSE project is not really a user
> > project, and in its current form is a developer only project. Just look
> > at the example of normal users asking for help on this supposedly
> > general openSUSE mailing list and told to go to a non-opensuse place
> > because this is a development list.
>
> Actually the openSUSE project aims to achieve both, "making SUSE Linux the
> easiest Linux for anyone to obtain and the most widely used Linux
> distribution", "leverage open source collaboration to make SUSE Linux the
> world's most usable Linux distribution and desktop environment for new and
> experienced Linux users" and "dramatically simplify and open the
> development and packaging processes to make SUSE Linux the platform of
> choice for Linux developers and software vendors". [Note, this was taken
> from http://www.opensuse.org/Frequently_Asked_Questions and may include
> some marketing buzz ;))]
>
>
> > This now also confuses the aim of the openSUSE wiki (my main
> > contributional input to this project so far), who is it aimed at? The
> > end-user or the openSUSE developer/contributor?
>
> At the moment it is _the place to go_ if you are interested in openSUSE,
> no matter if you are a developer or an end-users. From my point of view
> both "audiences" are able to contribute to openSUSE / SUSE Linux in their
> own way. (While developers are able to contribute packages, bugfixes, etc,
> end-users are also able to contribute in terms of documentation and
> helping other users and/or reporting bugs, too.)
>
>
> > If I want to write SUSE end-user wiki should I go to:
> > http://wiki.novell.com/index.php/Cool_Solutions_Wiki_Main_Page ?
> > or perhaps submit articles to
> > http://www.novell.com/coolsolutions/ (and even earn points).
>
> No, please stick with the wiki on openSUSE.org. We are currently working
> on importing the support database (SDB) to the wiki, which I regard as a
> huge step towards the "end-user group".
>
>
> > I would like openSUSE be a distro with a user community to rival anybody
> > and here is what I believe openSUSE should do:
> > 1. Rename SUSE Linux OSS to openSUSE Linux - you can't build a user
> > community if you have nothing to build it around.
> > 2. OpenSUSE.org has to be a full self contained entity with a "everyone
> > is Welcome here" attitutude. This therefore requires web forums for
> > support. Mailing lists and news readers are not good enough for
> > newbies. There is no choice. If you don't like web forums, get over
> > it or don't go there, the mailing lists should be untouched.
>
> Please let's not reiterate this dicussion again. You may rest assured that
> we are taking this issues very serious! I would just ask you to be patient
> for the time being, as we will need some time (I guess 1-2 weeks) to sort
> our things and get back to you as soon as we are done. (The lasts weeks
> have been very busy, the SUSE Linux 10 release is coming closer and we
> also had Brainshare in BCN.)
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