On Monday 06 November 2006 22:58, t u wrote: > Hi, > > I recently reported a bug report[1] that asked for the separation of the > development of opensuse from Novell's due to Novell's problematic deal > with MS. But this is not about the content of the bug report. > > So far, in that bug report, I have got harassed and been called stupid, > nonsense, fuck, chicken, brainless, and so on. For some reason, I also > got threatened that the bug might get marked as private (should that be > scary?). The report got flamed to such a degree that I doubt whether the > triagers are serious developers or simple fanboys.
Everybody with Novell account can access bugzilla, like you did. So blaming "triagers" which implies official support personell shows at leat lack of understanding. I can't access bug so I can't see what happened, but if you was persistant in opening bug report that is actually not technical issue, than I can imagine why bug was marked as private. You was interfering with development of openSUSE and that is for sure not what you want (I guess). > So I am writing this to ask you opensuse users and developers to > implement a code of conduct to stop > your bug triagers Not our bug triagers, as they will not allow themselves to drop to childish level and use bad language. > from offending, > cursing at, and swearing at your customers Customer is commercial term, we talk about users. > who are > reporting bugs to *make it better* (and I emphasize *better* in there, > because I was not trolling at all -why would I wanna bash a > community-driven project?). The code of conduct is pretty much established and it tells that business decisions doesn't belong to bugzilla. Asking "for the separation of the development of opensuse from Novell's" is asking for business decision and so far I understand purpose of openSUSE project that is just what you are asking for. > This experience has been incredibly disappointing. > > AFAIK, bugzilla isn't just to fix buggy software, but also to document, > track, diagnose, and fix problems with development as well. Note that development has it's bussines and technical part. The bugzilla is engineering tool. Posting there message that has nothing to do with technical part of development is breaking the rules of conduct. > Even if it > is not, that is not an excuse to insult a user... > > I hope this email will not end up with me being called "stupid", > "nonsense", "fuck", "troll" and so on over and over again. Instead, I > would expect at least > discussion on and implementation of some kind of code of conduct. For this list code is already present http://en.opensuse.org/Opensuse_mailing_list_netiquette and what is missing there is explained in many other Internet sources. > (I would be glad if you could cc your replies to my address because I am > not subscribed to the list.) Sorry, I can't. If you posting here and want to discuss something than please be nice and subscribe again. > Thank you, > > Sincerely. ?? > [1] https://bugzilla.novell.com/show_bug.cgi?id=218620 > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] -- Regards, Rajko M. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
