On 5/8/07, John Andersen <[EMAIL PROTECTED]> wrote:
On Tuesday 08 May 2007, Andrea Lanza wrote: > I would like to know how to post a support query. > I prepared support.txt but I can't undestrand where to post it. > > We have a kernel-level problem in a new HP Server that should be solved. > > If support query post should involve the payment of a fee, we are ready for > this.
this should give you a nice over-view of all the options: http://support.novell.com/support_options.html You could just directly go here: http://www.novell.com/support/supportcentral/supportcentral.do?id=m1 and click on service requests/open-check by phone. this will lead you to a phone number for your part of the world. If the issue turns out to be a bug, you will be credited back the cost of the incident. hth Peter -- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]