On 14/10/17 13:43, Gert Doering wrote:
Hi,

On Sat, Oct 14, 2017 at 01:27:34AM +0000, James via Openvpn-users wrote:
I am working for a company remotely. They set up a openVPN for me to access their SVN and 
Bugzilla (internal web site). They are working fine from my Windows 7 machine. But 
whenever I try to access internet web pages, I always got "DNS address could not be 
found ".
I have two virtual machines on my this machine, one is Windows 7 and one is 
Linux. The strange thing is both of the virtual machines have no problem to 
reach out to the internet web pages.
There is no difference if I run openVPN GUI as administrator or not.
anybody can help me this issue?
Depending on the openvpn server setup, it's possible that they are
redirecting all traffic to the VPN ("redirect-gateway") and not permitting
Internet access while the VPN is up.

This is not a generic OpenVPN issue, it's something in the way the server
is sending configs to the client, so you need to check with that company
whether this is the expected effect, or a bug.



without config files and client-side logs it is impossible to tell exactly what 
is happening, but my guess is the following:

- when the VPN is up, your host Windows 7 OS can no longer reach outside web 
servers (DNS errors).
- VMs on the same host *can* each outside web servers; most likely these VMs have their own internal DNS server setup that is not affected by the VPN tunnel

This leads me to believe that the VPN server pushes a new DNS server address, which does not do DNS forwarding/resolving outside of your company. Thus, your host OS ends up in a situation where it no longer can resolve  openvpn.net ; however, I further guess that you can still reach public IP addresses . On your Windows 7 host, open a command shell and try
  ping 104.20.194.50

If that works, then your DNS settings are screwed up by the VPN config - a 
client-side log with 'verb 4' set should verify this.
If the ping did not work, then I am curious how your VMs *are* able to access the outside network while the VPN is up - again, a client-side log with 'verb 4' set should provide a lot more info.

HTH,

JJK


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