Hi Oliver,

Thanks for the info, I'll probably reach out in the enterprise channels.

As for the issue: We are using *select* realm mode, with *list* layout. I
tried using *path* mode as suggested, and created a quick map to test the
realms, now manually entering */webui/index* takes you back to the realm
list, but otherwise the functionality is the same.
This behaviour is consistent with the demo install.

Some of our users have a workflow where they might need to go between
realms in a quick succession, so this will become a bit of an
inconvenience, if it is a design choice with no option to change the
behaviour.
Previous functionality was much more convenient in our use (where if you
logged off a realm, you were returned by default to the realm index).

best regards,
Pekka



On Mon, Apr 27, 2026 at 8:20 PM Oliver Welter <[email protected]> wrote:

> Hi Pekka,
>
> glad you figured this out - no idea what went wrong with the apache
> symlink, we really try to keep the upgrade path as smooth as possible but
> especially if you miss some releases in between or play around with the
> config yourself its hard to tackle this in the CE versions. Perfect move
> over to your question on EE support: The deployment model for EE is
> different to CE and yes of course we assist our customers with the upgrade
> so no need for you to mess around with this - we maintain a working
> configuration for you and provide tools (rpm, ansible, Makefiles) to get it
> installed in your environment in a reproducible and safe manner :)
>
> Regarding the realm selection issue - what type of realm selection mode
> are you using? We recommend using the url path layout which is the most
> robust version and also allows parallel logins on different realms. You can
> then always move back to the selection page using /webui/index - the next
> release (3.34 - likely hitting the public in May) will even bring some more
> improvments here.
>
> Oliver
> On 4/27/26 13:03, Pekka Länsiaho wrote:
>
> Hi,
>
> After setting up a new VM and comparing the two, I figured out the issue
> was with apache; openxpki site configuration file did not correctly get
> replaced with a symlink to the new location during *apt install* and
> caused the aforementioned error. Once fixed, I can finally access the
> application properly again.
> However, I am left with one last issue (hopefully): After logging out from
> a realm or using reset login after selecting a realm, I am not able to go
> back to realm selection without clearing session cookies. Is this a bug?
>
> best regards,
> Pekka
>
>
> On Wed, Apr 22, 2026 at 4:44 PM Pekka Länsiaho <[email protected]>
> wrote:
>
>> Hello,
>>
>> I ruled out the browser cookie by trying out different browsers and
>> incognito mode. Results are mostly the same, but there was no SessionCookie
>> error in webui.log.
>> After that, I went through the socket settings again, just in case, but
>> couldn't pinpoint a leftover setting anywhere. Then I walked back the whole
>> install process and lo-and-behold: Even a demo / sampleconfig fresh install
>> is no different. I deleted mariadb database, /var/log/openxpki*
>> -directories and /etc/openxpki -directory, reinstalled debian packages,
>> rebuilt schemas and ran sampleconfig.sh after the initial setup steps from
>> debian quickstart section -- And I still get the same result, albeit now I
>> have nothing indicating an error in logs, since the
>> earlier /var/log/openxpki/webui.log no longer exists by default.
>>
>> I will fire up a fresh debian VM and see if I can replicate the
>> behaviour, but other ideas are welcome in the meantime.
>>
>> Also, let me ask just in case: Did you provide tools for easier upgrade
>> to 3.32 in enterprise environments? If the experience is better there, I
>> might have something to discuss with our mr. moneybags :)
>>
>> best regards,
>> Pekka
>>
>>
>> On Mon, Apr 20, 2026 at 7:30 PM Oliver Welter <[email protected]> wrote:
>>
>>> Hi Pekka,
>>>
>>> did you try to clear your browser cookies? This sounds a bit like you
>>> have changed the settings for the session management and now the system
>>> tries to decode/decrypt stuff from an older session/setting.
>>>
>>> Oliver
>>> On 4/17/26 11:27, Pekka Länsiaho wrote:
>>>
>>> Hello again,
>>>
>>> We have been a bit slow with the system updates, and since v3.32 was a
>>> breaking change we had to put off updates entirely for a while, so I am
>>> trying to remediate that now.
>>> I have managed to upgrade configuration following instructions in the
>>> change log
>>> https://openxpki.readthedocs.io/en/master/upgrading.html#release-v3-32,
>>> and got both server and client services running after upgrade to v3.32.15
>>> and using community config v3.32.8. (Old system version was v3.30.9, not
>>> quite sure which config version, but I believe the community branch commit
>>> was 17b96e5)
>>> System is running Debian 12.13.
>>>
>>> *openxpkictl status server* and *client* both report running and
>>> accepting requests, and both clients and serviced logs have no indication
>>> of errors.
>>>
>>> However, when accessing webui at
>>> https://openxpki/webui/index/#/openxpki/welcome, application error
>>> appears: "*The webserver did not return the expected data. Possible
>>> causes: OpenXPKI client is not running; authentication session has expired;
>>> an internal error. HTTP code: 503*".
>>>
>>> And upon inspecting /var/log/openxpki/webui.log, I am met with these
>>> lines:
>>> *ERR Unable to decrypt cookie (AES: Data size must be multiple of
>>> blocksize (16 bytes) at /usr/share/perl5/Crypt/CBC.pm line 492.) at
>>> /usr/share/perl5/OpenXPKI/Client/Service/WebUI/SessionCookie.pm line 214.*
>>> *ERR Error creating backend client: Unable to connect to socket
>>> [sid=....]*
>>> *ERR Backend service is not reachable or not responding [sid=....]*
>>>
>>> I tried to look at the newly provided 'sampleconfig.sh' file to see if
>>> there was a step I might have missed compared to a fresh system install,
>>> but couldn't immediately point to any particular step, unfortunately.
>>>
>>> Help would be much appreciated, my eyes grow tired of comparing things.
>>>
>>>
>>> best regards,
>>> Pekka
>>>
>>>
>>> _______________________________________________
>>> OpenXPKI-users mailing 
>>> [email protected]https://lists.sourceforge.net/lists/listinfo/openxpki-users
>>>
>>> --
>>> Protect your environment -  close windows and adopt a penguin!
>>>
>>> _______________________________________________
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>>> [email protected]
>>> https://lists.sourceforge.net/lists/listinfo/openxpki-users
>>>
>>
>
> _______________________________________________
> OpenXPKI-users mailing 
> [email protected]https://lists.sourceforge.net/lists/listinfo/openxpki-users
>
> --
> Protect your environment -  close windows and adopt a penguin!
>
> _______________________________________________
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>
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