Rafael Luis Carneiro wrote:
You should be able to do that using hostgroups and duplicating the
contacts if necessary.
You could have a contact called 'User 1' and another 'User 1 - SMS'.
User 1 wouldn't get SMS and will only receive notifications about
non-critical stuff. User 1 - SMS, on the other hand, would be getting
both email and SMS for critical systems.
Hi,
Thanks for the suggestion, this might be a viable option if I wasnt
using AD/LDAP for authentication.
I cant realistically create two accounts in the directory for each
person logging in though.
Developers, is this something that is likely to be addressed in future?
(Escalations and granular SMS/email alerting on a host by host basis).
Of course you cant just code every feature that is requested but this is
a bit of a show stopper at the moment for our particular requirements.
I'm sure this must also be a requirement for many other people, or not?
I guess another method might be to have a seperate on-call cell which
gets the first round of alerts and then have the rest of the contacts
get the second round.
Even this is not very flexible and still means you get an SMS alert
wether its a core switch blowing up or a printer getting low on ink.
Any other suggestions most welcome..
Thanks.
Andy.
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