Hi, Please go through the Job description listed below and let me know if you have any suitable profiles. Please reply back to a...@cigniti.com along with the resume and the contact details.
Role: Genesys Developer Location: Tampa, FL Rate: $48 /HR Duration: 1 year Experience: Call center experience a huge plus Responsible for the design, development, coding, testing, debugging, documentation of programming applications, and CTI system integration to satisfy business requirements following defined project life cycle and testing methodology. Works closely with client management to identify and specify complex business requirements and processes. Researches and evaluates alternative solutions and makes recommendations. Provide Computer Telephony Infrastructure design and support (exiting and new). Provides 24 hour daily production and technical support to the Enterprise-wide telephony environment. Be responsible for the availability and configuration of the Genesys production, development and QA environment. Plan, coordinate and conduct cross-functional system testing. Lead in technical design sessions and provide subject matter expertise as it relates to the Genesys product suites (Framework/CTI, Management, Routing, and Reporting) Provide proactive architecture review and analysis. Responsible for the design, development, coding, testing, debugging and documentation of applications to satisfy the requirements of one or more user areas. May include hands-on new development as well as support, maintenance or enhancement of existing applications. Works closely with client management to identify and specify complex business requirements and processes. Researches and evaluates alternative solutions and makes recommendations. -- Thanks & Regards, Abhi a...@cigniti.com--
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