Hi, Hope you are doing well!! Trust this email finds you in best of your health. We have an urgent requirement with our direct. Please find the below details.
*Job Title: *VMWare *Citrix Engineer* *Location: Nashville, TN**Contact/ C2H* *Job Description (Preferred)*• Provide Level 3 Incident and Service Request management and support for all RCAS Thin Client services as scoped service catalog • Ensure targets for RCAS service SLAs and OLAs are met • Level 3 support of Virtual Desktop services based on VMware vSphere, Citrix XenDesktop, VMware View and Appsense technologies. ( Must Have ) • Level 3 support of Remote application services based on Citrix PS4, PS4.5 and XenApp6 technologies ( Good to have ) • Capacity management – including provisioning, reporting and dashboard development • Project execution including coordination, resource planning, deliverables, timeline negotiations and Business Justification development • Develop Infra monitoring solutions • Service develpment strategy and tool introduction • Stakeholder management including service reporting • BCM planning and development • Incident and request ticket queue monitoring and management • Collaborate with RCAS aligned outsourced teams to achieve end to end service delivery • Daily follow the sun handover meetings for Remote Access/Remote application and Virtual Desktop services • Represent RCAS for required powerdown, isolation test and other BCM related activities • Perform Remote Access health check and reporting during regular BCM events Engage in cross functional team and Stakeholder meetings as required • Partner with product Management and Engineering teams on service improvements and lifecycle management • Estate management oversight including hardware/OS version upgrades, patching, lifecycle replacement and virtualization initiatives • Fully adhere to Change management procedures and compliant use of related tools • Fully adhere to bank processes for Incident & Crises Management, including communication and escalation procedures • Vendor management and escalation – in particular, Citrix and VMware. • Regular Weekend oncall duties • Involvement in global compliance exercises for RCAS services *Essential Technical Skills:*• Excellent understanding of Remote Access and Computing technologies based on Citrix and VMware virtualization products especially VMWare vSphere and VMWare View • Expert Specialization in either Remote Access, Remote Application or Remote Desktop services • LAN and WAN networking knowledge and experience • Expertise in Wintel and Microsoft back office server products (Windows Server, SQL, IIS, etc.) • Excellent problem solving and trouble shooting skills *Other Essential Skills:*• Experience with service life cycle management of high-impact products and services will be preferred • Scripting skills a plus – VB, ASP, PowerShell etc. • Experience with crisis management is preferred Thanks and regards, Vinay Kumar Sr. Recruitment Executive Software Folks Inc. (dba Saviance Technologies) 16 Bridge St , Metuchen, NJ - 08840 Work Ph: 609-945-3426 Email : vinay.ku...@saviancetech.com Web: www.saviance.com [image: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image002.png@01CE4D82.9C4C81F0] <http://www.linkedin.com/pub/vinay-kumar/77/69a/712/> -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at http://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
