Please reply to a...@cigniti.com along with the resume, contact details and
rate confirmation.



Rate: $55.00,
Location:Dallas, TX
Duration: 6 months

*FACE TO FACE INTERVIEW NEEDED.*



Skills:

Agile Methodology *
Exp. leading teams of technical resources *
ITIL *
Microsoft PowerPoint MS Visio Offshore Experience *
Problem Management Project Management *



The Application Support Coordinator is responsible for the planning,
directing, and coordinating the activities of the Customer Technology
application support teams. Support Coordinator must have excellent
organizational and communication skills and be able to manage the delivery,
cost, and schedule goals for the application support team.

The Support Coordinator is responsible for communicating the status and
prioritizing the vendor development activities for multiple Customer
Technology systems (e.g. aa.com, Self Service Kiosks, Integrated Voice
recognition system). Typical weekly software releases include a combination
of code from multiple vendors around the world (Dallas, Chicago, Boston,
Argentina, etc); the ability to coordinate these activities is critical to
the role.

•     Requires progressive information technology and business experience

•     Broad experience in a variety of computer infrastructure

technologies and services

•     Application/Production Support experience mandatory

•     Experience working with offshore resources mandatory

•     Experience working in and/or with Latin American resources a plus

•     Project Management experience using Agile methodology and tools

•     Experience creating and maintaining productivity tracking and

measurements




______________
With Kind regards

ABHI | Technical Recruiter |
Cigniti Inc ®
a...@cigniti.com

1304 W Walnut Hill Lane. Ste 240 Irving TX 75038
Iowa | Texas | Pennsylvania | Hyderabad (India) |

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