Need - *Verint Technical Support Engineer in Providence,RI *- Interview ASAP
Position : Verint Technical Support Engineer Location : Providence, RI Duration : 6+ months *Skills and Experience Required :* 1. 8+ Years Telecom experience 2. 6+ years Detailed knowledge of Verint Call Recording in a distributed environment 3. Verint Call Recording Application (Impact 360 version 7.8 or higher) 4. Knowledge of Avaya Aura Communication Manager 5. *NICE call Recording knowledge a plus 6. Able to Perform routine system administration and maintenance on local or remote recording locations with no impact to the business 7. Capability of keeping documentation up to date for all recording and telecommunications systems 8. Ability to Proactively analyze, troubleshoot and resolves telecommunications and recording issues in a timely manner 9. Resolve open help desk tickets and verifies all issues were properly resolved and documented 10. Ability to interact with end-users and all levels of management in developing solutions to problems or creating efficiencies pertaining to call recording and Telecom processes that 11. Performs quarterly DR tests for call recording and documents results Regards, *Chris Roe* - Staffing / Human Resource Manager Desk No : 415-251-3968 | Email :* ch...@itbtalent.com <ch...@itbtalent.com>* -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at http://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
