*KINDLY REPLY ON alvin.stu...@itbtalent.com <alvin.stu...@itbtalent.com>Immediate need SENIOR VOICE ENGINEER *
Job Title : SENIOR VOICE ENGINEER Location : Redmond, WA Duration : 6+ Months Description: Experience & Skills Bachelor’s degree in information technology, computer science or related, or equivalent combination of education and/or experience. 5 years related experience in telephone systems/software, voice engineering (hardware and software), and designing, planning, implementing voice systems. 3 years experience with ACD - preferred Cisco UCCE - technology. 3 years experience in VoIP or voice network engineering. Knowledge of industry standards; exhibits full knowledge of industry practices to solve complex problems of a wide scope and complexity following established polices and procedures, includes functioning as technical lead and support for telecommunications systems. Ability to analyze, define, and identify technical problems with systems Solid knowledge of basic telephone service telecommunication fundamental system operation and support, and type of transmission techniques; operation of private branch exchange features, traffic programs, and traffic reports Knowledge of Microsoft server principals and support; data communication architectures, design, and support Solid experience in analyzing operations, coordination and carrying out special projects from planning through implementation and support, with voice and network systems. Demonstrated expertise in one or more of the following: Successful development and implementation of new technologies and work processes; competency in project management and the execution of projects with experience in cross-functional environments; strategic thinking; multidisciplinary high-performance work teams/groups; developing efficient and effective solutions to diverse and complex business problems Solid technical skills covering computer networks, hardware, wide range of PC products and practices and procedures used in IT support roles. Solid knowledge of PSE applications/procedures and processes (REMEDY, Visio, ISR’s, Budget, Change Control, PSE Cable Management Database). Knowledge and experience with IT infrastructure, data, voice, Telco, PC and/or business systems, concepts, practices and procedures. Proficiency with Cisco IOS commands, software upgrades and with basic network switching and routing topologies. Proficiency with VoIP system protocols, including QOS. Demonstrated expertise and/or certification in several of the following: Cisco Call Manager; Cisco ICM or other ACD systems; Cisco IP Contact Center or other call center systems; Cisco Inter-Connecting Network Devices (ICND); Unified messaging, voice mail; PBX; Demonstrated knowledge in CAD systems, detailing facilities and wiring diagrams; Demonstrated knowledge of voice recording technologies and systems. Regards Alvin Stuart Recruiter Direct:609-423-4045 alvin.stu...@itbtalent.com -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at http://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
