*Please share resume to karth...@bourntec.com <karth...@bourntec.com>*
*ServiceNow Administrator* Location: Raleigh, NC Duration: 9+ months *Required Skills: * • Must have at least 8 years experience in IT industry • Must have last 5 years working experience in USA • Perform core configuration tasks • Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts • Use mobile clients • Activate plugins • Add users, groups and roles • Manage data with tables, the configuration management database (CMDB), import sets and update sets • Work with two key process applications: Knowledge Base and ServiceNow Service Catalog • Create workflow activities and approvals • Configure alerts and notifications • View upgrade history and status • Control system access and data security • Run reports, configure service level agreements (SLAs) and perform instance branding and customization *Preferred Skills: * • Proven ability to be responsible for the daily administration, maintenance and Change Management/Change Control • Excellent analytical, problem solving and troubleshooting skills with the ability to express technical issues to non-technical customers • Detailed knowledge of applicable security policies and standards • Bachelor's Degree in Computer Science, MIS, Engineering or related field • Ability to work independently with minimal direction. • Ability to communicate to a wide variety of audiences, both business and technical -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at http://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.