Hi,
Hope you are doing good,
I have below requirement for one of our client, let me know if you have any
one available. replay to *sw...@genuineitllc.com <sw...@genuineitllc.com>*

*Sr. VOIP Systems Engineer/ Cisco Engineer*
*Chevy Chase , MD*
*6 Months+*

*10 years of  VOIP Systems Engineer need.*

*Core Responsibilities include but are not limited to:*
·         Design, development, implementation and maintenance of VoIP
telephony initiatives for Clients contact centers and back office.
·         Experience with VoIP deployments, including understanding the
entire call flow for an enterprise and appreciates "big picture " when
designing scripting solutions.
·         Provide technical leadership and relevant strategic direction.
·         Interface with business customer and peer IT teams to develop and
analyze requirements and solution/system delivery.
·         Develop process and procedures for implementation and operational
support of systems.
·         Project management and oversight; perform risk evaluation, issue
management, etc.
·         24x7 production support and technical support to team and
customers.
·         Minimum 3 years of related experience in Collaboration
technologies are

*Required Skills/ years of experience needed:*
·         Hands on scripting experience Cisco tool set including UCCE, Call
Manager and CVP
·         Hands on knowledge of Cisco Unified Contact Center Enterprise
(UCCE) and Unified Communications Manager (UCM).
·         Understanding and experience implementing, operating, configuring
and troubleshooting a converged IP network.
·         Effective verbal and written communication skills in order to
communicate with all levels of associates and management teams.
·         Proven experience in end to end problem
determination/troubleshooting system issues.
·         Proven Project Management Experience working on large complicated
plan items
·         Ability to drive to achieve goals with limited supervision
·         Good technical foundation in networking is required, ideally CCNP
or above

*Desired Skills:*
·         Understanding of SDLC and CMMI concepts
·         Proven experience in end-to-end problem
determination/troubleshooting system issues
·         Familiarity with SIP integration techniques - carrier, cross
systems, etc.
·         Proficient in MS Office product set: MS Word, Excel, power point,
Visio, Project
·         Experience in systems and business analysis
·         Experience with data extraction tools (SQL, etc.)
·         knowledge in other technologies/products, experience and
certifications are a p

*With Regards*
*Swamy*
Genuineit LLC *Certified Women Owned Business*
Making IT Happen…

Desk: *713.230.8558 Ex 101*
Email: sw...@genuineitllc.com
URL: www.genuineitllc.com

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