I have a very urgent DIRECT CLIENT requirement for Peoplesoft HCM
Operations Manager in Columbus, OH.Please Let Me Know If you have available
candidate, please reply with their word resume, location, rate and contact
number.

Please send the resumes at su...@cncconsulting.com

Job Title : Peoplesoft HCM Operations Manager
Location : Columbus, OH
Duration : 6 months

Get 2 references

Role Description
Act as a PeopleSoft Human Capital Management (HCM) Product Specialist and
Production & Operations Support Manager.
Manage the State’s relationship with its ERP Managed Services Providers
(MSP), and ensure that SLA’s and other performance metrics are met.
Drive collaboration with key Business, internal Infrastructure, MSP,
Security, and other critical stakeholder organizations to ensure that the
ERP HCM application operates efficiently in support of business operations
calendars.
Lead identification, triage, troubleshooting and reporting of production
issues and problems in the ERP HCM application
Consult with the Business and MSP on critical aspects of break/fix
approaches and planned enhancements.
Bring research and recommendations to the ERP team to continually improve
the current HCM application and operations support.
Work to understand customer issues and communicate these issues to ERP
support personnel/organizations.
Maintain and follow operations processes.
Proactively identify and implement service improvements in operational
delivery processes.
Help drive MSP performance improvements

Relevant Experience
Mandatory:
3+ years of PeopleSoft ERP Operations Management.
5+ years of PeopleSoft Human Capital Management product experience –
version 9.X Core HRMS (Payroll, Core HR, Compensation, Employee and Manager
Self Service, Benefits, Time & Labor, and Position Management)
Excellent verbal and written communication skills
Large/complex organization experience
Application management/outsourcing experience – preferably onshore – in a
leadership role

Preferred:
Public Sector experience
Ability to interface and resolve issues across all levels of an organization
Upgrade and/or application patch, bundle, or image experience
Experience working with, or as a part of, a Tier-One System Integrator firm
providing PeopleSoft/Oracle professional services

Preferred Education
4 year college degree
Project Management Professional (PMP) certification
PeopleSoft Human Resources 9 Consultant Certified Expert

Thanks,

Sunny Roy
su...@cncconsulting.com

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