Greetings, Hope you are doing great,
This is Nitin Sharma from Diverse Lynx. I am urgently looking for *Cisco Voice Administrator** in **Lincolnshire, IL**.* Please go through with the requirement and let me know once you are interested. *Locals Preferred* *Job Description:* *Detailed Job description:* · This Role is a part of 24x7 Technology Restoration Availability Control Center "TRACC" and will play a critical part in ensuring service availability and recovery for our client-facing systems. · Experience and specialist skills in the configuration and maintenance of Cisco voice communications infrastructure, including the ability to support a variety of technologies. · Knowledge of industry standards and government regulations relevant to voice communications / networking. · An understanding of emerging technologies in the communications sphere and their potential commercial application. · Skills in Cisco IPT Hardware/Software, Call Billing Hardware/Software and Cisco Contact Center Excellent troubleshooting/problem solving skills. · Operational knowledge of voice collaboration systems and software covering office telephony and contact center functionalities. · Troubleshoot voice quality problems and work with resolver teams to remediate. Self-starter; ability to begin working with minimal coaching. Provides information to others both internal and external to the organization. · Excellent written and oral communication skills coupled with a customer service orientation. · Able to work independently as well as part of a team on multiple overlapping issues. Implementing and maintaining corporate voice communications services majorly Cisco IP Telephony, components and associated infrastructure with a focus on maximum availability and performance to customers. · Maintaining technical documentation, reports and records regarding infrastructure solutions. Providing escalated (3rd level) technical support, troubleshooting and fault rectification of high level technical issues related to networking equipment and services. · Conducting acceptance tests and commissioning communications systems and equipment. Acting as an interface between the organization and suppliers/carriers/vendors regarding high level technical issues and carrier billing. · Providing guidelines for training in the use and maintenance of voice equipment, systems and facilities. Testing, implementing, monitoring and tuning voice software/hardware to ensure optimum systems performance and highlight potential issues. Analyzing voice traffic data and providing recommendations on performance improvements to voice/network infrastructures as appropriate. *Qualifications:* · Experience managing and maintaining multiple voice sites within a Cisco environment required Cisco Call Manager experience required Lync voice and video experience preffered Strong understanding of voice quality troubleshooting and problem resolution required · Experience with various voice and network monitoring products desired Understanding of networking technologies including; TCP/IP, DHCP, TFTP, VLAN, QoS, VoIP, SIP, etc desired · Bachelor's degree in Electronics Engineering / information system or equivalent ITIL certified - Added advantage · CCNP, CCIE or equivalent technical certification Aon offers competitive compensation, exceptional benefits, Best Regards, Nitin Sharma Diverse Lynx LLC 300 Alexander Park, Suite # 200, Princeton, NJ 08540 Phone:732-452-1006 EXT 247 Email: nitin.sha...@diverselynx.com GTALK: nitin.dtsc Yahoo: nitinsharmaglobal *“for our open requirements, please visit *Diverselynx Jobs <http://jobs.diverselynx.com/candidates/myjobs/searchjobsdone.jsp?a=9xjdnw687b7a7nvvdyut936kpjlgy0023blrozaecads0pdnwppcswnaaku8ji2g> Note: We respect your Online Privacy. This is not an unsolicited mail. This mail cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply with a "remove" in the subject line and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. Sorry for any inconvenience. " Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions. We promote and support a diverse workforce at all levels in the company". -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.