*Good Morning ~,*

I came across your profile on a job board and wanted to connect with you.
Our client is looking for an *Business Analyst - ServiceNow in SUNNYVALE CA
94085 for a 7 Months Contract Role*. *Please send me your most updated
resume and also contact so that we can discuss your availability*. I look
forward to your earliest response as we need to send resumes to the client
immediately.

*Job Title: **Business Analyst - ServiceNow*

*Location: SUNNYVALE CA 94085*

*Duration: 7 Months Contract*


*$46/HR on C2C All Inc*



*Primary Skill: Service Management *

*Key Qualifications *

•             The ideal candidate will have an analytical mindset and
practical “get it done” work style with deep subject matter expertise in
Service Management.

•             Experience with the ServiceNow software specifically in the
area of Performance Analytics.

•             Previous experience with Incident, Problem, Request, and
Change Management business processes

•             Strong understanding of how to analyze, design, and document
business and operational processes.

•             Strong analytical skills required, including a thorough
understanding of how to interpret business needs and translate them into
application and operational requirements.

•             Effective presentation, oral, and written business
communication skills with various audiences and levels.

•             Significant project management experience and high attention
to detail.

•             Demonstrated ability to collaborate cross-functionally with
teams in a fast-moving and dynamic business environment.

•             A track record of influencing a dynamic set of stakeholders
with competing interests toward win-win outcomes.

•             Has worked on large ITSM tools-based implementation programs.
Assisted clients in facilitating business meetings on process requirements
and developing business cases.

•             Worked on several onsite / offshore engagements involving
developing business case and rollout of enterprise wide ITIL processes.

•             Extensively involved in due diligence, process gap analysis,
recommendations, definitions, training, pilot support, and facilitation
thru industry best practices.

•             Familiarity and understanding of the software development
lifecycle, in both a waterfall and agile environment.

•             Having facilitated User Acceptance Testing (UAT) and Train
the Trainers and/or users on using a Service Management tool a plus.





*Thanks,*



*Ramu Dudam*
*Recruiter*

*Direct*: 317-210-8520

*Fax*: 866.881.7769
http://www.bcforward.com

9777 N College Ave, Indianapolis, IN 46280

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<http://www.americanstaffing.net/>

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<https://owa.bcforward.com/owa/redir.aspx?C=f490bdea31c14cbab607657f86273cb6&URL=http%3a%2f%2fwww.linkedin.com%2fcompany%2f947715>
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