Dear Partner,****
Here is our Direct client requirement which can be filled immediately. Kindly respond to this requirement with your *consultant resume, contact and current location* info to *speed up the interview process.***** *Job Title:***** *production support Consultant***** **** *Primary Skills:***** Production Support *Location:** *Redmond, WA**** * Rate: *D.O.E*, # of Positions: *2*, Duration: *6 Months**** * ***** *Description:***** Basic (Minimum) Qualifications: 6+ years of production support experience Knowledge of Windows 2003 / 2008 server and IIS and .NET BS in Computer Science, Information Systems, Engineering or related field (or equivalent additional industry experience) Functional Skills Required Preferred Qualifications: knowledge of Microsoft technology and software including Windows, IIS, SQL, ASP/ASP .NET, SharePoint 2007 / 2010 Experience working in a 24X7 environment Knowledge of software lifecycle methodology and Microsoft Operations Framework (MOF) A passion for customer support Deliverables - Thorough understanding of service management foundations such as ITIL or MOF - Manage major incidents - Outstanding customer service/focus and communication skills - Collaborate across various teams within and outside the organization to drive issue resolution and best practices implementation. - You must possess knowledge in monitoring tools and configuring them, such as MOM/SCOM/Gomez/Keynote - You must be collaborative, details-focused, thorough, patient and persistent - Strong communication and organization and project management skills - Ability to manage internal and external relationships, within both IT and the Business - Ability to stay clam through pressurized situations - Track and report availability metrics for the responsible applications - You must possess strong interpersonal skills, be a critical thinker, with excellent oral and written communication skills - Demonstrated ability to define and follow best practices and business processes - A BS/MS in computer science, information systems, and engineering and/or equivalent industry experience required *Thanks & Regards* * * *Vikas | IT Recruiter* *SoftHQ Inc* 6496 Weathers Place,#100**** San Diego, CA 92121**** *858-658-9200 x 678* *Email: **vi...@softhq.com* <vi...@softhq.com>**** G5540**** -- You received this message because you are subscribed to the Google Groups "oraapps" group. To post to this group, send email to oraapps@googlegroups.com. To unsubscribe from this group, send email to oraapps+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/oraapps?hl=en.
