*Please send your resumes at hy...@itbtalent.com * * *
* * *Dear Associates....* *Kindly have a look at the below position and let me know if this is something you would be interested in.* *NEED RESUMES* Job Title : IT Operations Project Managers (someone who is familiar with IVR, call center, customer service) Location : Philadelphia, PA, Duration : 12-18 month Skills: · Will be responsible for the IVR, Service Operations and Customer Service project. · Assists in the development of complex projects' budgets, utilizing appropriate analysis approaches across multiple projects, manages resource plan to budget and reports "planned vs. actual" budget variances. · Employs QA best practices and standards defining, collecting, and interpreting metrics and diagrams. · Facilitates status reviews with all stakeholders updating project status and clarifying roles and responsibilities developing accurate, detailed consolidated reports to continuously manage expectations. Creates multi-project communications plans/reporting methods. · Develops resource plans that align unique project needs with team members' skillsets/career interests and applies various techniques to build/maintain a unified team view/focus on project objectives. · Must possess established record of applying PM best practices, tools, techniques and methods that have resulted in several projects being executed successfully to plan by balancing scope/time/budget targets supported by accurate progress reporting to all stakeholders. · Experience managing multiple high risk/high visibility mission critical/strategic cross-functional global projects as a recognized expert in PM methodologies. · Experience developing risk mitigation and contingency plans. Has led risk identification processes to develop project specific mitigations and contingencies and updates risk plans as conditions warrant and considers risk during the change management process. · Ability to manage change control and refines scope statement appropriately, understanding the impact of scope statement changes and clearly articulates requirements (both "in scope" and "out of scope") to manage expectations. · Accurately develop a WBS to the proper level of detail. · Ability to develop scope management plans and WBS for cross functional remotely located multi projects, mentors PMs on WBS creation with traceability to scope management plan, discusses scope change alternatives and timing/impact with stakeholders and optimizes the process to integrate scope changes. *Please send your resumes at hy...@itbtalent.com* -- You received this message because you are subscribed to the Google Groups "oraapps" group. To post to this group, send email to oraapps@googlegroups.com. To unsubscribe from this group, send email to oraapps+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/oraapps?hl=en.