** *Dear Business Patner, My client is looking for a Application support Engineer* *Please share your consultants suitable resumes with me on my ID ** s...@consultingknights.com* <s...@consultingknights.com> ** *Job Title: Application support Engineer Location: Washington, DC Duration: 4+ months* ** *EAD,GC AND US Citizen will be perfect* ** *We have a good relationship with the manager so please do not waste my time with unqualified candidates. I do not want have any issues with the candidates you send.* ** *Rate is up to 50-55/hr range.* ** *SUMMARY – Provide operations support for LivEdgar and related applications, including: identifying failures and responding to incidents; analysis and troubleshooting; mitigating impact and restoring service; and coordinating and completing requested changes while ensuring high application availability and stability. * ** *Primary duties Provides initial analysis of process failures and coordinates the resolution within department. Provides operations support through - job setup and scheduling; performance and failure monitoring. Ensures accurate and timely completion of daily and other periodic operations tasks. Provide well-written documentation, and update existing documentation as changes occur. Requests/develops in-house utilities to assist in LIVEDGAR operations functions. Works closely with customer support to communicate technical issues, receive feedback about customer problems, and coordinate changes. Assists manager with on-call support as directed and follows established procedures.* ** *Skills and Experience 2+ years of experience with LAN OS such as Windows Server 2003 and 2008 and its related hardware, utilities and applications, Active Directory, and email software. Familiarity with command line, Windows Script or any other script language, as well as techniques to troubleshoot application failures. Experience with TCP/IP, Internet technology and related development applications and some working knowledge of Visual C++ to aid in troubleshooting application failures. Experience with SQL Server preferred. Understanding of network technologies a plus. Familiarity with HP Service Manager or similar ticketing system. Strong analytical & problem solving skills for assessing issues. Excellent verbal and written communication skills. Flexibility working nights and weekends.* ** *--------------------------------------------- Sam Riley| Staffing Manager Consulting Knights, Inc. Direct: 609-423-4616 Fax: (609) 228-5321 | **s...@consultingknights.com* <s...@consultingknights.com> *www.consultingknights.com* <http://www.consultingknights.com>* *
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