Please respond to g...@hmgamerica.com
*Role : Engineering Specialist- Call Center - Contact Center* *Location : *Memphis TN* or* San Antonio,TX *Duration : *Long term *Job Description:* UCCE, CVP, CTI/CRM integration, Nuance, Exony, Calabrio Monitor contact center environment Perform Tier 1 triage on the issues related to UCCE components, Cisco Agent Desktop (CAD) issues, contact center application issues etc. Escalate incidents to Tier 2 as appropriate Report troubles to service provider for circuit and toll-free related issues -- *-- Thanks & Regards Gary IT Recruiter HMG America LLC PH:732-645-1446 E:g...@hmgamerica.com http://www.hmgamerica.com/* -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at http://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/groups/opt_out.
