Hello Partners,

Hope you doing great!

Immediate Need For Voice Discovery - Interview And Start ASAP!!

Job Title: Voice Discovery
Location: Walnut Creek, CA or Corona, CA
Duration: 24 months
*Local to CA only!*

Assist client in the providing project support efforts to migrate from
legacy PBX, ACD/IVR and Voicemail systems to *Cisco Call Manager, UCCE and
Unity Connections systems*.

Works directly with customers, vendors and strategic partners to document
information on our existing legacy environment.  For the medical
center/hospital locations, may require on-site visit to visibly
inspect/walk the site.  Partner with legacy PBX vendors to capture
information about the current phone system environment.   Document
interface information regarding 3rd party applications and ancillary
equipment (paging, Music on Hold, Power Failure Transfer, etc) connecting
with the legacy phone system, voicemail and ACD/IVR systems.

Individual is responsible for collaborating with the design team to assess
the viability of migrating current systems to IPT.  Highlight and raise
visibility on any new interface/3rd party application that has not
previously been encountered.  Assist in determining if additional
inter-operability testing is required.  Ability to handle multiple projects
simultaneously while meeting strict deadlines.  Provide timely and accurate
progress status on all on-going project support efforts.

The individual fulfilling this role will complete work utilizing the client
templates and standards.  Strong analytical skills, excellent written,
verbal and customer service skills.  Familiarity with a broad range of
legacy PBX, Voicemail, ACD and carrier systems. A Bachelor's degree or
equivalent experience in Computer Science, Engineering, Telecommunications
or related discipline is strongly preferred.   Experience working in a
healthcare environment preferred.


*Regard:Arnav Singh - Sr. IT Recruiter*



*Work: 201-855-0253Cell: 609-388-1604ar...@itbtalent.com
<ar...@itbtalent.com>arnavsing...@gmail.com <arnavsing...@gmail.com>*

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