Hi


Please respond with any available profiles to vidya.sa...@cybsearch.com or
can call me at desk 832-510-8465 for further queries…..



Position: Business Analyst I - ITIL

Location: Reston VA

Hourly rate: 40/hr All Inclusive

Longevity: 6 months+

Travel: None

Openings: 1

Start: ASAP



Business Analyst I - ITIL



·         *Candidate must be at least ITIL Foundation level Certified*

·         Able to perform current state/future state/gap analysis for
current processes and define future state based on ITIL continuous service
improvement principles

·         Analytical Thinking - 3 year(s)

·         *Business Analysis - 3 year(s)*

·         Act as a liaison and define and implement an ITIL based service
improvement plan

·         Able to define KPIs and associated metrics to implement service
improvement plan

·         Create and deliver contractual and ad-hoc performance metrics.

·         Must be a change agent – not just a theoretician

·         Must be able to effectively communicate and collaborate with
multiple parties – client, other service providers (Accenture, for
example), locations (DC area, Columbia, Troy)

·         Advanced Excel skills – pivot tables, vlookup, left, right, len….
(VBA a definite plus, but not a requirement)



thank
you




Sagar



Vidya Sagar

Sr. Recruiter

Cybersearch, Ltd

vidya.sa...@cybsearch.com

Phone: 832-510-8465

fax: 847-357-0219

2nd fax: 928-223-9796

YIM: sagar.virtue

Gtalk: vdsgr61

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