*Hi Friends,*
*Hope you are doing great.* *We have very urgent opening for the following positions and can setup interview immediately.* *If you have any suitable profile please send the resume in word format to* *kagu...@idctechnologies.com <kagu...@idctechnologies.com>*, *you can also reach me at* *4084579381 Ext 4038*. *Position : Network IP Telephony* *Location : Minneapolis,MN* *Duration : 6+Month* *Interview : Phone/Skype* *Position Overview:* Voice Engineer responsible for installing, implementing, administering, and maintaining voice systems, contact centers. Candidate must have a deep technical knowledge and hands-on experience in analyzing, installing, administering, maintaining, and troubleshooting application & telecommunications systems. Responsible for engineering, capacity planning, support the creation and the maintenance of voice disaster recovery plans, and assist in monitoring all voice performance activities globally act as the Subject Matter Expert (SME) in the respective areas. These are technically challenging positions and hence the candidates must have in-depth technical knowledge and hands-on experience in the respective areas. *Major Duties and Responsibilities:* Responsible for installing, implementing, administering, and maintaining voice systems. Responsibilities include, but are not limited to, the following: · Key Telecom Document, Monitoring, Integration · Responsible for provisioning and troubleshooting IP Telephony, Cisco Unified Communications Manager Enterprise & Cisco Unity Connection, Cisco Call Manager, Voice gateways, Unity servers and IP Phones used within the enterprise · Responsible for provisioning and troubleshooting *Cisco Unified Contact Center, Cisco unified IP IVR, CVP Contact Center applications used within the enterprise. NICE Voice recording system* · Provide tier II/tier III steady state support for Cisco voice systems and infrastructure. · Troubleshoots, diagnoses, and resolves complex voice problems · Coordinates the installation, configuration, and maintenance of voice/network components · Reviews facilities requirements and system interdependencies · Assesses voice performance to ensure that it meets the present and future needs of the enterprise · Provides telecommunications support and escalates with carrier and/or hardware/software vendors · Monitors services to ensures compliance of service-level agreements (SLAs) · Provides timely and complete project status reports to supervisor as requested Should be open to work in a global distributed environment with Cross-cultural sensitivity. The person in this role is expected to respond to high impact issues on a *24x7 basis, participating *in a rotating on-call schedule with other team members. *Qualifications* Minimum Qualification: · * 6-8 years of large-scale, enterprise-class planning, design, implementation and support experience* · Bachelor's degree in technical discipline or equivalent experience · Should have expertise in Configuring, installing, maintaining, troubleshooting and optimizing in one or more of the technologies *o Cisco Unified Communications Manager Enterprise & Cisco Unity Connection* *o SIP based protocols and Session Boarder controllers* *o Cisco UCCX/UCCE design, provisioning and troubleshooting* *o Voice systems including dial configuration and network routing, SIP, and PRI* *o Cisco Emergency Responder E-911 system design, provisioning and troubleshooting* *o Cisco routing & switching technologies.* · Able to identify means of integrating technical support requirements with enterprise processes and Strategies. Proven track record in the following skills/abilities: · Accountability · Analytical Thinking · Communications · Initiative · Learning · Problem Solving · Teamwork · Process Orientation · Self-motivated, deals with ambiguity *Thanks & Regards ,* *Kumar Gaurav |Technical Recruiter* *Email: kgau...@idctechnologies.com <am...@idctechnologies.com>* *Direct: **4084579381 Ext 4038* *LinkedIn : **https://www.linkedin.com/profile/view?id=216603477&trk=nav_responsive_tab_profile <https://www.linkedin.com/profile/view?id=216603477&trk=nav_responsive_tab_profile>* [image: Description: Description: Description: Description: logo_idctech2] www.idctechnologies.com -- You received this message because you are subscribed to the Google Groups "Oracle / Data Warehousing Developers / ETL" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-data-warehousing-developers-etl+unsubscr...@googlegroups.com. To post to this group, send an email to oracle-data-warehousing-developers-etl@googlegroups.com. Visit this group at http://groups.google.com/group/oracle-data-warehousing-developers-etl. For more options, visit https://groups.google.com/d/optout.
