Hi, Let me know if you have any consultant for <<Help Desktop Support >> Req. Please read the complete job description before sending the resume.
Description: **Tier-1 Service Desk **Oversight of Issues **Assess and track status and delivery of log support calls **Assess and track status and delivery of email support requests **Assess and track status and delivery of online support requests **Verify delivery and issues with tier-1 support **Business software troubleshooting **Verify coordination of tier-2 support (i.e., issue analysis, facilitation, and follow-up) **Ensure notifications are being sent for critical issues requiring tier-2 support **Ensure OUTAGE notifications and follow-up is being done **Provide global notifications of regionally managed issues that impact global regions based on a formal approval and distribution process Location: Houston, TX Duration: More than 6 Months Rate : Depend on Exp... Regards Mohib Amtex Systems Inc. "Certified Minority Business Enterprise firm" Amtex Systems Inc is rated among the top privately held Technology companies in New York. 50 Broad Street, Suite 801 New York, NYC-10004 www.amtexsystems.com Tel: 646-200-7254 Fax: 866-330-0589 [EMAIL PROTECTED] [EMAIL PROTECTED] Business Verticals: Infobuild India( Webfocus, iWay) | BPO Division | Offshore development | Independent Software Testing | Healthcare practice | Technology Infrastructure Office Locations: New York, New Jersey, Austin, Dallas, Jacksonville, Los Angeles and London Note: We respect your on-line privacy. This is not an unsolicited mail. Under Bill 1618 Title III passed by the 105th US Congress this mail cannot be considered Spam as long as we include contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line. I am sorry for the inconvenience caused to you. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Oracle DBAs" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/Oracle-DBAs?hl=en -~----------~----~----~----~------~----~------~--~---
