HI PARTNER,

This is an immediate requirement Please send in the suitable resumes ASAP
with Rate and Contact details TO vani...@anthemtechinc.com

PLEASE NOTE **RESUME WITHOUT CONFIRMED RATE AND CONTACT INFORMATION (Phone #
and EMAIL ID) WILL NOT BE CONSIDERED.

PLEASE CHECK THE REQUIREMENT WITH YOUR CONSULTANTS BEFORE SUBMITTING THE
RESUME…..


*Location: San Francisco, CA
Duration: 6 months (then possibly perm)
Rate: $60/hr *
**
*Systems Admin*
**
PLEASE NOTE: This is not a helpdesk position nor is it entry level. The
person hired may be an expert in Windows but they will be required to learn
our other technologies, including UNIX.  This position will become permanent
for the right candidate so they must be interested in being permanent and
not just a contractor. If a candidate is submitted who has many short term
job stints in their background, please explain why when submitting.

This is a Managed Hosting environment. Managing client systems consists of
three principal elements: a) Proactive – Monitoring the client system; b)
Reactive – Resolving problems on the client system and; c) Change Management
– Implementing change on the client system. Verizon uses a three-tier
support model to deliver service, with Tier One, Tier Two, and Tier Three
support available in the ROC at all times.

*Key Objectives:
*• Technical delivery of customer systems including proactive maintenance,
performance tuning, problem solving, and remediation.
• Ensure all alerts, problem tickets and changes are processed according to
Service-Level Agreements (SLAs).
• Ensure proper documentation and processes are followed for incident,
problem, and change management.
• Perform problem source identification and attempt to remediate problems.
• Process alarms, tickets, e-mails, and calls according to the Product
Guides.
• Complete owned tickets and track to reassignment or completion in a timely
manner
• Perform Level 1 and 2 duties as required.
• Other duties as assigned

NOTE: Working hours are 7pm-7:30am. Actual days to be determined after hire
but all or part of a weekend will be required.


-- 
Thanks & Regards
*Vanitha
*Recruiter
Anthem Tech Inc.
14150 A Willard Rd Suite 200 | Chantilly, VA 20151
Off: 571-252-7000 ext 102| Fax: (703) 955-7779
Email: vani...@anthemtechinc.com | Visit us at www.anthemtechinc.com

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