Dear *Partners*,

*Good Morning.....*

Find the details of the requirement as below and send me the matching
profiles to *[email protected]* */ [email protected] & *for any Queries you can
call me @ *847-348-0380*.

*NOTE: **Must be a US Citizen***

*Job Title : Application/SW Development/Support.*
*Location : Dallas, Texas.*
*Duration : 3+ Months*
*Rate: $DOE/Hour (C-2-C, Inclusive All)*
**
We are looking for a *Application/SW Development/Support* for one of our key
client.

*Requirements:*
     *Project Name:* *IPCC Enterprise Script Developer (Subject Matter E) *
*Design, implement, and test contact center scripts for the IP Contact
Center (IPCC) Enterprise instance in Dallas, TX. ***
**
*Job Description: *

   - Will be responsible for *developing, testing*, and *deploying call
   center applications *on the *IPCC environment*.
   - Will be fluent in *ICM and CVP scripting*.
   - Should have *Java coding skills *so as to *develop interfaces *from *
   CVP *to the *back end systems*.
   - Self motivated and must work with little guidance, however, balancing
   this with communication and keeping management informed about progress and
   status of deployments and maintenance issues.


Applicants with this experience should be considered before applicants that
lack this experience

   - *Verint Call Recording *
   - *Blue Pumpkin Workforce Management *
   - *iNova Readerboards *


*Skill Experience Need: *

   - *5 years *specialized *Call Center experience *- *Expert *Required
   - *5 years *general *Information Technology experience *- *Expert *Desired

   - *Java Programming *Experience - *Intermediate *Desired
   - *3 years *of *Cisco IPCC Enterprise experience *- *Intermediate *
   Required
   - *2 years *of *Cisco CVP experience *- *Expert *Required
   - *Verint Call Recording, Blue Pumpkin Work force *- *Intermediate *Desired

   - *Management, and iNova Readerboards *- *Intermediate *Desired
   - *2 years *of *ICM experience *- *Expert *Required

**
Looking forward for your Response.

Regards,
Hima V - Tech. Recruiter,
Alrek Business Solutions Inc.
(Formerly Known as ALDON BUSINESS SOLUTIONS, INC.)
Certified Minority Business Enterprise (MBE)
email: [email protected]
yahoo id: [email protected]
www.absli.com
Contact: 847-348-0380 (Direct)
847-348-1194 / 847-384-0101
Fax: 847-413-8294

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