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Position: Genesys Build Engineer (Solaris)
Location: Greenwood Village, CO

Duration: 6+ Months

 

Local Candidates Only, Please! Must have impeccable communication skills.


 

Description:

 

Must have Unix Systems Administration, Java, Genesys Framework, FTP, SSL, 
Oracle, SQL development

 

Job Function & Responsibilities: 


Acts in a high-level technical role as a designer for major computer 
applications utilizing a thorough understanding of available technology, tools, 
and existing designs. Works on extremely complex problems where analysis of 
situations or data requires evaluation of intangible variance factors. Designs 
platforms, writes code, and develops tests. Leads multiple modeling, 
simulations, and analysis. Acts as expert technical resource to programming 
staff in the program development, testing, and implementation process. May act 
as project/team lead.

Genesys Build Engineer


Description: 

 

Candidate will be responsible to install Genesys binaries in both lab and 
production environments. Application configuration and architecture planning is 
essential for optimal use of system resources. Troubleshoot configuration and 
connectivity issues across different networks and firewalls.

Required Skill Set:

 

Ø      Mid-level Unix Administrator, Solaris preferred

Ø      Ability to install, configure and troubleshoot Genesys Framework, 
Management and Media Layers; version 7+. 

Ø      Understanding of Genesys network routing on a Verizon platform

Ø      Knowledge of secure file transfers, and SSL tunneling. 

Ø      Working knowledge of Oracle and SQL. 

Ø      Able to create CCPulse+ templates. 

Ø      Working knowledge of AES, Symposium, Contact Server and Cisco CTI 
interface requirements.

Ø      Call Routing: understanding of Network and Enterprise routing; data flow 
and application communication. 

Ø      Understanding of IP Telephony/CTI interaction and networking. 

Ø      Familiar with call routing strategy creation, loading and debugging. 

Ø      Working knowledge of Firewall and Port requirements as it pertains to 
CTI data flows. 

Ø      Communication: ability to discuss and document Genesys application 
functionality, network flow, and explain concepts to both technical and 
non-technical audiences.

Ø      Platform and Skill Set Expertise: UNIX, Java, Visio.




Thanks & Regards,
Angela Thomas
Account Manager - Data Group Inc.
Email: [email protected]  
Certified Minority Women Owned Business Enterprise (MWBE) & Small Business 
Enterprise (SBE) 
Website: www.datagroupinc.net

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