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Hi All, Hope you are doing well!!!! Please send me the suitable profiles to [email protected] With rate confirmation Contact Details with Current Location. Position: Cisco Unified IP Contact Center Consultant Location: Boston, MA (Need Local or near by MA/ F2F is Required) Duration: 5+ Month Contract Rate Range: ALAP They are looking for a Cisco Unified IP Communication Consultant. Ideally they want someone with CCVP or CCIE certification. The rate is open and they need to do a face-to-face interview after a successful phone call. Please only send candidates who would be willing to get to the interview at either your or their own expense Cisco Unified IP Contact Center Consultant Job Purpose: Subject Matter Expert (SME) responsible for assessing the customer's current LAN/WAN and telephony center level 1 - 3 support structure and help determine how it will need to be augmented to support a Cisco Unified Contact Center Enterprise solution. Candidate will have a minimum of 5 years of Cisco UC experience and have specific expertise in development of help desk and NOC support processes including adds, moves changes, reporting, scripting, monitoring and troubleshooting. Candidate will help customer develop and plan for support of a complete Cisco IPT solution and then manage the transition post-implementation to a customer supported model. Experience and subject matter expertise in Cisco Unified Communication Call Manager, Unity and LAN/WAN products also a plus. Certifications: CCVP or CCIE or equivalent experience with IPT/VoIP specialization Duration: Project will be delivered in 3 phases over an 18 month period. Phase 1 is a scoping and pricing phase. Candidate will help determine role and associated hours with the subsequent planning and execution phases. Cisco Unified Contact Center Consultant Responsibilities (Phases 1 through 3) ·Identify and Develop Technical Transition Specifications ·Develops Technical Gap Analysis ·Update Existing Device Configuration Documentation and Call Flow Diagrams for Hand-Off ·Develop Call Center Transition Plan ·Conduct Operational Assessment ·Develop Operational Gap Analysis ·Develop Skill Set Inventory ·Develop Training Plan ·Develop Help Desk Transition Plan · Support Call Center Transition Thanks & Regards, Sophia Jones Technical Recruiter Data Group, Inc. Certified Minority Women Owned Business Enterprise (MWBE) & Small Business Enterprise (SBE) -------------------------------------------------------------------------------- |Office: 1 - 732 - 791 - 2348 xtn: 250| Fax: 732 - 907 - 1174 |Email: [email protected]|Website: www.datagroupinc.net| -------------------------------------------------------------------------------- Note: Under Bill s.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include contact information and a remove link for removal from our mailing list. To be removed from our mailing list reply with "remove" and include your "original email address/addresses" in the subject heading. Include complete address/addresses and/or domain to be removed. We will immediately update accordingly. We apologize for the inconvenience if any caused to you. -------------------------------------------------------------------------------- --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Oracle-Distribution" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/Oracle-Distribution -~----------~----~----~----~------~----~------~--~---
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