*Position : Mobile Developer* *Duration : long-term *
*Location: Alpharetta, GA USA* *Availability: 100 % Option on Extension: Yes* *Summary of Project: *IT Applications CG Service *Description of Assignment: *I3 Telephony Support & Development *Deliverables: *You will provide back office support for the internal IT helpdesks in diagnosing and resolving issues with the Telephony platform (I3-Interactive Intelligence) and if needed escalate the issue to the vendor. In addition you will provide training for new helpdesk personnel. You will be part of the level 2 Standby team (24/7) and travel to international sites for go live support. *Specific Job Characteristics: *More than 3 years experience in telephony application development, implementation and support More than 2 years experience in Call Center technologies Must have strong knowledge in Call Center business processes Strong knowledge of networking infrastructure, including WAN/LAN, VoIP Telephony, DNS *Experience with I3 Interactive Intelligence is a big plus *Ability to provide accurate work estimates and deliver on time, quality and budget Strong problem solving, innovation and analytical skills. I would really appreciate if you can call me 703.649.3234 Regards, Naga Raj NetVision Resources, Inc. 8(a) |MBE | GSA | ISO 9001 | Inc. 5000 Comprehensive IT Solutions & Services 4229 Lafayette Center Drive, Suite #1750, Chantilly, VA -20151 Fax: 703-991-0074 *| *Phone: 703.649.3234 website: www.netvisionresources.com *|* email: [email protected] -- You received this message because you are subscribed to the Google Groups "ORACLE DWH DBA" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/oracle-dwh-dba?hl=en.
