Oooppp.... I ordered one of those posters 2 weeks ago and it came today.
Very nice.
We have CA-Datacom, Datareporter, Vollie, FAQS, etc. and several other of
their products, needless to say our Systems Programmer has become
extremely adept at getting out of them what we need. He loves to argue
and pesters the living shit out of them until they give in. Of course he
(Systems Programmer) maintains that for Mainframe software CA support is
just fine, but when you get to PC stuff it falls off quite a bit. CA
probably puts all their support dollars into the Mainframe side.
Tom
>Witold Iwaniec - [EMAIL PROTECTED] on 2/26/2001 12:56 PM writes us:
>
>A simple little thing - I asked for the Oracle 8i Data Dictionary
>poster. The QA Specialist said that she would be happy to send it
>to me and of course it hasnt arrived yet - about a year...
>
>I can really live without the poster but it tells me something about
>the company. If they said they didn't supply it or run out of it or
>whatever else excuse that they can not send it, I would have had
>more respect for them. What's the point of making yourself looking
>very bad with such a little thing. It looks like the support is not
>much different...
>
>Witold
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>Author: Witold Iwaniec
> INET: [EMAIL PROTECTED]
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--
Author: Tom Schruefer
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