Hi again List... hope everyone is having a pleasant
afternoon/evening/morning:
I'm looking for a list of common questions about Oracle errors that
end-users might encounter. For example, basic stuff like "no listener",
"Archiver error", "Oracle not available", "max # of extents reached", etc,
etc. What I'm looking for is a decent list I can use to help me set up a
help desk support site for my client. We are pretty much building the DBA
group from the ground up here. If I had a nice list, I could put that in
their current help desk support software so the users could route their
specific requests and error messages to the DBA group (So we can ignore them
properly) :-) . Does anyone know of or can point me to such a list? I know
I could put on my thinking cap and make a list, but I'm really pressed for
time (who isn't) and don't want to re-invent the wheel if I don't have to.
Besides, I'm enjoying the hilarious commentary on Metalink's woes too much.
I'd eventually like to have an auto-response email that says:
"don't bother me, I'm busy...
open up FDISK in a DOS Window and delete all your partitions"
sent out to answer each request, but I'll save that functionality for
later....
:-)
TIA
John Dailey, MCSE/MCP+I
Consultant
Concept Solutions, LLC
*Your Business Intelligence Partner*
www.concept-solutions.com
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Author: John Dailey
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