Bad RI?  Unhandled, hanging events?

This is a tool that people use? 

Boy, and i was *just* starting
to consider reviewing it again...

*sigh*..

Thanks, Patrice. Great post. Truly helpful.....

ross

-----Original Message-----
Sent: Friday, November 09, 2001 10:10 AM
To: Multiple recipients of list ORACLE-L


FYI,

I just submitted feedback to Oracle re. their OEM 2.2. product.

So far I have had to rebuild the repository three times.  With fifteen
servers, this is a major hassle.  We have Oracle on NT, on Tru64 UNIX, and a
mix of versions:  7.3.4.4 (on Tru64 in the process of being upgraded) and
8.1.7.2.1 (on NT).  I had at least thirty events configured, and planned to
try using jobs.  Not going to happen for a while yet...

Oracle Support and I have been dancing around for weeks now, they absolutely
refuse to tell me how to clean up the repository without having to rebuild
it.  Instead they just give me the same procedure to clean up the agent
directories, etc. but the problem is not at the remote hosts, it is in the
repository.

The problem I ran into is twofold.

1)      The OEM repository reported a referential integrity error, some
records in a child table do not have corresponding entries in their parent
table.  This is a repository corruption problem, has nothing to do with the
agents on remote hosts.
2)      I have a number of events stuck in "de-registration pending" mode,
which prevents me from de-registering the events and removing the nodes from
the Navigation pane.

Yes, I have shut down the agents, removed all the files in the /agent
directories, shut down the console, stopped and restarted the management
server, but the events are still there.

I asked them to build into the next version of the OEM a utility that can
scan the repository, look for bad entries, and remove them.

There is no need to force people to spend hours rebuilding the repository
and re-configuring everything just because of a few events being stuck in
de-registration pending mode.

If anyone else has encountered this problem and know a way to clean up the
repository without having to rebuild it, please let me know, I would
appreciate it.


Other problems so far with the OEM:

-       The Oracle Expert this morning declared it cannot log into the
Oracle Management Server, even though I can start up a console.  The error I
get is: org.omg.CORBA.NO_IMPLEMENT[completed=MAYBE].  I haven't looked in
MetaLink yet, will do that.  One more problem to look up re. the OEM.
-       The Forms listener event does not communicate properly with the
Forms Server.  
-       The Change Manager does not see tablespaces, tables, indexes from
one of my NT servers (8.1.7.2.1).  Oracle Support could not reproduce the
problem.  Next thing for me to try:  rebuild the three databases on that
machine, to see if that will fix the problem.  Something I would rather not
do.
-       The agent on my Tru64 UNIX server cannot talk to the databases on
that machine, Oracle Support told me that there is probably a problem with
the agent and they suggested I upgrade.  We are upgrading that server soon,
so I only used the node and TNS Listener events for the groups pane.  The
events for db up/down against this machine are stuck in "de-registration
pending" mode.


Finally, a funny anecdote:  yesterday I ran the Oracle Expert against one of
the three databases on that NT server I mentioned above.  The Oracle Expert
as part of its recommendations told me to take non-system objects out of the
SYSTEM tablespace.  All these objects were created when the databases were
created, using Oracle's own GUI tools.  I moved them out of there this
morning using the script generated by the Oracle Expert, which was nice.

If you find any problems with the OEM, I encourage you to submit them with
Oracle.

I am starting to think now that I should go into the repository manually and
clean up the tables with invalid records.

Regards,
Patrice Boivin
Systems Analyst (Oracle Certified DBA)

Systems Admin & Operations | Admin. et Exploit. des syst�mes
Technology Services        | Services technologiques
Informatics Branch         | Direction de l'informatique 
Maritimes Region, DFO      | R�gion des Maritimes, MPO

E-Mail: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

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