Oracle supports response to my answers was to increase SHMMAX from 128M to
4G and SEMMNS to 2000.  Upping the semaphores seems like a good idea, but
when I questioned why we should increase SHMMAX to more than 2x the real
memory on the machine, the answer was "I had my Unix Guru look at these and
he recommended the parameters."  A little less than what I was hoping for...

At this point I am going to start launching my own investigation, from tips
from you guys and research on Metalink, to try to find out what these
processes are doing when the server is hung.

Thanks again for all the help.

Reed


-----Original Message-----
Sent: Thursday, March 21, 2002 12:51 PM
To: Multiple recipients of list ORACLE-L


Well, unfortunately we haven't solved the problem yet, so I don't have any
solutions to share with everyone.

We are using Sun hardware, and we have not run diagnostics on the memory.  I
don't want to dismiss that idea out of hand, but I don't understand how bad
memory could be affecting only one of the three instances.  There are two
other 8.1.7.3 instances that run fine, never even a hiccup.  The server has
2GB of memory.

The application that uses this database (when its up) is connecting over the
network, but when it hangs, you are unable to connect from a remote client
or from on the server.  

I suggested to the support person handling our case that maybe we could try
using some of the various oradebug options suggested by people on the list
and suggested on Metalink, but he suggested looking at the following things
first:

This may be caused by a system resource problem. Was this DB relinked after
the upgrade? It might help to get the init<sid>.ora's for all the instances
What is the total size of each SGA? What is the value of the PROCESSES for
each instance How much physical memory on the system? How much swap space?
Type sysdef -i |grep SHMMAX Type sysdef -i |grep SEMMNS

Still waiting for his reply to my answers...

Thanks for all ideas you guys have shared.

-----Original Message-----
Sent: Wednesday, March 20, 2002 11:58 PM
To: Multiple recipients of list ORACLE-L


Please let us know how you fixed the problem. 

Are you using Sun Hardware? can you run diagnostics for the memory?

Are you connecting using IPC(meaning direct) or through TCP(network)? Is it
the network that is causing problem?


--- "Grabowy, Chris" <[EMAIL PROTECTED]> wrote:
> We have a particular database that hangs on a regular basis.  Here are
> the stats and symptoms.
> 
> Oracle stats
> ------------------------------------------
> 8.1.7.3 (highest patch level applied)
> Solaris 2.7
> UTF8 character set
> 
> Symptoms
> ------------------------------------------
> Random hanging.
>      Hanging meaning SQL processing stops.
>      New connections "hang".
> No traces files.
> No messages in the alert log.
> Killing the Oracle processes is the only way to recover from the
> problem.
> 
> This problem has been reported to Oracle Support, they are now
> escalating it up.
> 
> I just wanted to PING the list to see if anyone else has encountered
> this.
> 
> TIA!!!
> 
> Chris
> --
> Please see the official ORACLE-L FAQ: http://www.orafaq.com
> --
> Author: Grabowy, Chris
>   INET: [EMAIL PROTECTED]
> 
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=====
Mohammed Shakir
CompuSoft, Inc.
11 Heather Way
East Brunswick, NJ 08816-2825
(732) 672-0464 (Cell)
(732) 257-6001 (Home)

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