Don't delete the row(s) you'll need later. Perhaps add a column called ticket_status char(1), that gets a default value of 'O' (open). When you close the ticket change the value to 'C' (closed). To reopen change it back to 'O'.
----- Original Message ----- To: "Multiple recipients of list ORACLE-L" <[EMAIL PROTECTED]> Sent: Tuesday, April 02, 2002 11:38 AM > I develope a ticket database for people to open, close, re-open ticket to > update using oracle database. My question is how do I use SQL command to > let people re-open a close ticket for updates? When someone close a ticket, > delete command is executed and data is gone. Please advise. > > Thanks, > David > -- > Please see the official ORACLE-L FAQ: http://www.orafaq.com > -- > Author: Nguyen, David M > INET: [EMAIL PROTECTED] > > Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 > San Diego, California -- Public Internet access / Mailing Lists > -------------------------------------------------------------------- > To REMOVE yourself from this mailing list, send an E-Mail message > to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in > the message BODY, include a line containing: UNSUB ORACLE-L > (or the name of mailing list you want to be removed from). You may > also send the HELP command for other information (like subscribing). -- Please see the official ORACLE-L FAQ: http://www.orafaq.com -- Author: Greg Moore INET: [EMAIL PROTECTED] Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing).
