Also Have a look around TechRepublic http://www.techrepublic.com. They usually have articles about things like this and may even have some templates that you can use as a guide to get started. There approach would be very IT generalist
Cheers -- ================================================= Peter McLarty E-mail: [EMAIL PROTECTED] Technical Consultant WWW: http://www.mincom.com APAC Technical Services Phone: +61 (0)7 3303 3461 Brisbane, Australia Mobile: +61 (0)402 094 238 Facsimile: +61 (0)7 3303 3048 ================================================= A great pleasure in life is doing what people say you cannot do. - Walter Bagehot (1826-1877 British Economist) ================================================= Mincom "The People, The Experience, The Vision" ================================================= Steven Lembark <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 01-05-2002 02:44 AM Please respond to ORACLE-L To: Multiple recipients of list ORACLE-L <[EMAIL PROTECTED]> cc: Fax to: Subject: Re: Root Cause Analysis White Papers -- Peter Barnett <[EMAIL PROTECTED]> > We have been having some heavy discussions about > system failures, root cause analysis and developing > some proactive metrics. Generally, our problems > revolve around frequently late nights for the On Call > DBA because something out of our control goes wrong. > The damagement folks want to fix the immediate problem > and consider the job done. The DBAs are asking for an > approach that will allow us to identify potential > problems before something breaks at 3:00 a.m. > > Does anyone know of a source of white papers or other > data that has been generated for systems, storage or > databases? We can always roll out own, but why > recreate someone else's work. See the Usenix doc's on Auditing, sys-admin skills for examples. LISA papers also have covered audit procedures. What you are really asking for is a system audit. The results from a full audit would be a good place to start looking at what is done on the systems, what goes wrong with them and where to look further for root causes. Audit results also give you the facts you'll need in convincing the manglement that something really is wrong and it needs fixing. -- Steven Lembark 2930 W. Palmer Workhorse Computing Chicago, IL 60647 +1 800 762 1582 -- Please see the official ORACLE-L FAQ: http://www.orafaq.com -- Author: Steven Lembark INET: [EMAIL PROTECTED] Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing). -- This transmission is for the intended addressee only and is confidential information. If you have received this transmission in error, please delete it and notify the sender. The contents of this e-mail are the opinion of the writer only and are not endorsed by the Mincom Group of companies unless expressly stated otherwise.
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