that of which is happening today, tech support is busy answering RTFM questions like:
What is a database, whats the R in RDBMS stand for, how do i create a user, etc. joe Rachel Carmichael wrote: >and I use the ora-600 lookup tool on Metalink, search metalink for the >1st parameter in the ora-600 message. > >Yes we pay a lot for support, but if we bombard the support techs with >questions we can answer ourselves, then when we NEED them for real, >they are too busy to help us. > >Rachel > >--- Joe Testa <[EMAIL PROTECTED]> wrote: > >>well ora600 errors you cant fix but before i lay claim that its a >>bug, i >>have everything support will ask for including multiple test cases >>before i get them on the horn. >> >>joe >> >> >>Yechiel Adar wrote: >> >>>----- Original Message ----- >>> >>>>i call support usually AFTER 2 weeks of working on an issue >>>>my self, they are my last resort, when i've exhausted all of my >>>> >>friends, >> >>>>cohorts and this list for my issue. >>>> >>>>joe >>>> >>>Hello Joe >>> >>>I think that your policy is wrong. If after one or two days >>>you do not solve the problem open a TAR. >>> >>>Why are we paying so much $? Let them work !!! >>> >>>Yechiel Adar >>>Mehish >>> >>> >> >> >>-- >>Please see the official ORACLE-L FAQ: http://www.orafaq.com >>-- >>Author: Joe Testa >> INET: [EMAIL PROTECTED] >> >>Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 >>San Diego, California -- Public Internet access / Mailing >>Lists >>-------------------------------------------------------------------- >>To REMOVE yourself from this mailing list, send an E-Mail message >>to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in >>the message BODY, include a line containing: UNSUB ORACLE-L >>(or the name of mailing list you want to be removed from). You may >>also send the HELP command for other information (like subscribing). >> > > >__________________________________________________ >Do You Yahoo!? >Yahoo! - Official partner of 2002 FIFA World Cup >http://fifaworldcup.yahoo.com > -- Please see the official ORACLE-L FAQ: http://www.orafaq.com -- Author: Joe Testa INET: [EMAIL PROTECTED] Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing).