and #3 is the best fit (for DBAs)

Igor Neyman, OCP DBA
[EMAIL PROTECTED]



----- Original Message -----
To: "Multiple recipients of list ORACLE-L" <[EMAIL PROTECTED]>
Sent: Friday, September 27, 2002 12:04 PM


I believe that BASTARD can be applied equally to male or female. From
Webster (slightly edited):
1 : an illegitimate child
2 : something that is spurious, irregular, inferior, or of questionable
origin
3 : an offensive or disagreeable person -- used as a generalized term of
abuse

-----Original Message-----
Sent: Friday, September 27, 2002 9:34 AM
To: Multiple recipients of list ORACLE-L


On a more serious note:
- a voice mail should be sufficient
- next morning:
-- a one page post mortem document
-- a note inviting interested parties to a post mortem meeting

A formal post mortem process benefits:
- if a problem re-occurs it is easier to deal with it
- there may be  a permanent solution to it
- clients and managers  feel more confident and with time will stop asking
for details (which they do not understand anyway)
- all problems are documented in a standardise manner, which allows for
-- re-negotiation of service level agreements and prices
when applicable
-- meaningful end year performance reviews (probably more
important)
inka

P.S. The acronym stands for Bastard DBA from Hell
- I am  outraged!
 What a male chauvinistic world. I have a master degree in being from hell,
working on Ph.D.

-----Original Message-----
Sent: Friday, September 27, 2002 9:03 AM
To: Multiple recipients of list ORACLE-L


Must say I liked Inka's notion of calling all interested parties with
details, though it could be income threatening =:-0
Maybe a compromise would be to agree some type of SOP for such situations
and have the "interested callers" list put in there. I mean if they are so
keen to know first thing next morning...
OTOH, why not send a summary e-mail to interested parties and tell them
you'll fill in any "gaps" when you have caught up on lost time.  If the
problem has been resolved, details of how are of a mainly historical nature
anyhow - right?

Tim: Can you give me the ISBN's to some of your novels.  What!!! You haven't
written any yet! - A waste of talent ;)
Thanks for the homour in any case.

PS: The BDBAFH has gone right over my head.  My psyche is suggesting it's
profane.  What does it stand for?

-------------------------
Seán O' Neill
Organon (Ireland) Ltd.
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