Hello Bob

We are working with 8163 on NT and windows 2000 and the status is that they
will help you find patches but will not backport or develop new patches for
this release.

Yechiel Adar
Mehish
----- Original Message -----
To: Multiple recipients of list ORACLE-L <[EMAIL PROTECTED]>
Sent: Monday, October 21, 2002 10:43 PM


> Bob - I don't feel Oracle makes it easy. They keep changing
> the location and format. On Metalink, have you clicked on the
> tab on the left side labeled "Certify & Availability"? Once
> you are in that section, there are tabs at the top for
> "Product Availability" and "Desupport Notices". I don't think
> the finite list of supported/desupported versions exists, but
> you can get the information you need a piece at a time and
> gradually build your list. Does that meet your requirements?


Yes, for sure they certainly do not make it easy. much akin to using the
space shuttle to cross the street) I did manage to find the info though
with your guys suggestions. Interestingly enough I entered desupported,
desupported versions, version support all with no results... <sigh>


What perplexes me now is the fact that Oracle Support told me on the
phone that they don't support any version less than 8.1.7 on WIN2K
server... I have 7.3.4, 8.0.5, 8.1.6.3 and now 8.1.7 from NT40 to WIN2K

>From the documents on the web(below) it appears all platforms are
treated equal, so?? I suppose I have to propose that question to the
support tech again when I get them on the phone, now that I have the
actual documents from their website. Below is a clipping from pertaining
to the versions Im interested in.

Thanks to all for pointing me in the right direction..
bob
#############################################
Product: Oracle Server - Client, Enterprise Edition, Parallel
Server, Personal Edition, RAC & Standard Edition
Product Version(s): 7.3.4
Platform(s): Platform Version(s):
ALL Platforms ALL

Desupport End Dates:
Error Correction Support (ECS): 31-DEC-2000
Extended Assistance Support (EAS): 31-DEC-2003
Extended Maintenance Support (EMS): 31-DEC-2002
Product Obsolescence / Desupport Information:
Oracle Corporation announces the end of Error Correction Support for
Oracle Server - Client, Enterprise Edition, Parallel Server, Personal
Edition, RAC & Standard Edition version(s) 7.3.4 on the following
platform(s): ALL Platforms, effective 31-DEC-2000.
Oracle Corporation recommends customers upgrade/migrate to the following
as soon as possible to maintain the highest level of support: Oracle
Server - Client, Enterprise Edition, Personal Edition & Standard
Edition/Workgroup Server 8.0.6 or Oracle8i on any Oracle certified
platform.
EAS will be provided until 31-DEC-2003, if the customer has a current
support contract in place.

############################################

Product Version(s): 8.0.5
Platform(s): Platform Version(s):
ALL Platforms ALL

Desupport End Dates:
Error Correction Support (ECS): 30-JUN-2000
Extended Assistance Support (EAS): 30-JUN-2003
Product Obsolescence / Desupport Information:
Oracle Corporation announces the end of Error Correction Support for
Oracle Server - Client, Enterprise Edition, Parallel Server, Personal
Edition, RAC & Standard Edition version(s) 8.0.5 on the following
platform(s): ALL Platforms, effective 30-JUN-2000.
Oracle Corporation recommends customers upgrade/migrate to the following
as soon as possible to maintain the highest level of support: Oracle
Server - Client, Enterprise Edition, Personal Edition & Standard
Edition/Workgroup Server 8.0.6 or Oracle8i 8.1.5 on any Oracle certified
platform.
EAS will be provided until 30-JUN-2003, if the customer has a current
support contract in place.

##########################################

Product Version(s): 8.1.6 (8i)
Platform(s): Platform Version(s):
ALL Platforms ALL

Desupport End Dates:
Error Correction Support (ECS): 31-OCT-2001
Extended Assistance Support (EAS): 31-OCT-2004
Product Obsolescence / Desupport Information:
Oracle Corporation announces the end of Error Correction Support for
Oracle Server - Client, Enterprise Edition, Parallel Server, Personal
Edition, RAC & Standard Edition version(s) 8.1.6 (8i) on the following
platform(s): ALL Platforms, effective 31-OCT-2001.
Oracle Corporation recommends customers upgrade/migrate to the following
as soon as possible to maintain the highest level of support: Oracle
Server - Client, Enterprise Edition, Personal Edition & Standard
Edition/Workgroup Server 8.1.7 (8i) on any Oracle certified platform.
EAS will be provided until 31-OCT-2004, if the customer has a current
support contract in place.



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