Hi,
    Since everyone is just guessing, can you say more detail about the bad 
performance? High CPU usage with no idle so client wait for CPU time? or Low CPu usage 
but client still wait? or High disk io rate with 100% disk busy? 
    Can you show us some data about your aix box and statspack of your current 
database?
    
Zhu Chao.

----- Original Message ----- 
To: "Multiple recipients of list ORACLE-L" <[EMAIL PROTECTED]>
Sent: Monday, November 17, 2003 6:49 PM


> Hi List,
> 
> One of my customers gets HP Servicedesk 4.5 implemented. The database that
> has been created by on of the DBA's for the application is Oracle 8.1.7.4,
> on AIX 4.3.
> 
> The database has characterset UTF8, which is the standard here.
> 
> Now ServiceDesk has bad performance. HP claims that the characterset is
> wrong, and a new database has to be created with character set
> WE8ISO8859P15.
> 
> I've never heard of bad performance due to differences in character sets,
> probably because of my lack of experience. Anyone familiar with this
> issue?
> 
> TIA, Carel-Jan
> 
> 
> -- 
> Please see the official ORACLE-L FAQ: http://www.orafaq.net
> -- 
> Author: Carel-Jan Engel
>   INET: [EMAIL PROTECTED]
> 
> Fat City Network Services    -- 858-538-5051 http://www.fatcity.com
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-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.net
-- 
Author: zhu chao
  INET: [EMAIL PROTECTED]

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