> We lost a board on our 9970 and it phoned home and a hitachi tech was here the > next day to replace it and we didn't even know it was broken. They replace
> boards and upgrade firmware live. We had the same experience with EMC. Talk about service! Can you imagine getting a phone call... "Hi, this is Oracle support. About that ora-600 in your alert.log..." "What 600 in my alert log?" "Well, indications are that you are *going* to have a 600 problem within the next 48 hours, and we'd just like to correct this situation before you run into problems..." -- Please see the official ORACLE-L FAQ: http://www.orafaq.net -- Author: Bellow, Bambi INET: [EMAIL PROTECTED] Fat City Network Services -- 858-538-5051 http://www.fatcity.com San Diego, California -- Mailing list and web hosting services --------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing).