You can get some better diagnostic information by doing the following on the client box:


cd /usr/openv/netbackup/logs
./mkdirs.sh

if the following directories were not created by the script, create them:

/usr/openv/netbackup/logs/user_ops/dbext/oracle
/usr/openv/netbackup/logs/user_ops/dbext/logs

The oracle directory will have some logs with detailed info.

If you just created the directories, you will of course need to
make another backup attempt first.

HTH

Jared






Dwayne Cox <[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED]

 12/10/2003 11:24 AM
 Please respond to ORACLE-L

       
        To:        Multiple recipients of list ORACLE-L <[EMAIL PROTECTED]>
        cc:        
        Subject:        Configuring Veritas Netbackup Question



I apologize for this *basic* question but I have searched the manuals,
Robert Freeman's RMAN book and MetaLink as well as Googled and cannot
find the answer.  I know its something simple.

We have Veritas Netbackup 4.5 running on Red Hat Linux 7.2.  It has been
backing up our netowrk for a couple years without a problem.  We
recently purchased the license for the Oracle module and installed
(activated) it (actually, the SA did this while I watched).

The database server is a separate Linux (same version) box and the
client seems to have been installed.

Anyway, I go through the steps to configure Netbackup (setting up a
policy, media, etc).  All looks good.  I create a test script for rman
(based on one I know works).  When I attempt to run a test backup and I
get the message 'Unable to get data from client polar from server
phoenix.  status 104'.

What am I missing?  How do I access the client from the host?  I noticed
the host server does not have Oracle installed (tnsnames, etc.) so my
first thought was to do that but wanted to make sure I was right before
I went to the SA to do this.

Thanks for your help!

Sign,
Dwayne aka Frustrated One


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Author: Dwayne Cox
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