*Dear Partner ,* *Greetings...*
*This is Karthik with Iconsoft, kindly do let me know if you have any consultants for the below immediate position..* *Job Title* *Location* *Duration* *Client* *MS Exchange / Active Directory Admin* *Richardson, TX* *6+ Months Contract* *Infosys* *Position:* · The MS Exchange Administrator supports all technical operations of our staff by installing, operating, and maintaining servers and server applications. · The Exchange Administrator will be responsible for maintaining and supporting numerous mission critical Exchange Windows servers and their corresponding Exchange applications/services. · The Exchange Admin will also be responsible for administering and maintaining Exchange Server infrastructure, with emphasis on installing and maintaining Microsoft Exchange applications and server software. · Candidate should also have intimate knowledge of Google Apps. Areas of responsibility include Three Tier Application Support (CAS, Hub transport, Mailbox Layers), Windows security (security, antivirus and compliance patching), MS Exchange email administration(with an emphasis on integration with Google Apps.) · The candidate should have also have strong Active Directory knowledge and troubleshooting skills. Also supports LAN, WAN, and all associated connections. · Customer service and communication skills are required, as well as the ability to work closely with teammates and business partners. · Excellent written and oral communication and ability to build strong partnerships with internal and external customers are required. *Education and Experience:* · Bachelor Degree in Computer Science or equivalent experience. · 6+years experience in Microsoft Windows and Exchange infrastructure related environments. · 6+ years supporting MS Active Directory at the enterprise level. · Experience with Installation/Upgrade/Patching Exchange 2010 servers and other Exchange applications. · Experience supporting global Exchange 2010 server environments · Experience with third party email applications such as RightFax, Postini and others. · Experience with Google email support at an enterprise level. · Experience with Exchange/Google Integration Services · Working knowledge Google email migrations. · Working knowledge of MS Active Directory and schemas. · Experience with testing and implementing systems and application related patches. · Experience with installing, upgrading and configuring system and application related services. · Experience in Exchange Infrastructure analysis, design, project planning, and estimation · Experience with SDLC and project Methodology *Accountabilities:* · Responds to telephone calls, email and personnel requests for technical support. · Resolve server and system support issues over the phone and in person. · Documents, tracks and monitors the problem to ensure a timely resolution. · Troubleshoot Exchange services/system issues with both client and server systems. · Knowledge of Exchange 2010 three tier architecture and infrastructure · Support the integration of Google Apps in an enterprise environment. · Troubleshoot system issues related to configuration and application errors. · Maintain/Monitor SLA’s, including Root Cause Analysis for impacting problems · Provides support to end users on a variety of client and server issues. · Manage service issues with Microsoft Technical support. · Perform application tuning for servers and applications. · Participate in on-call rotation support for customer impacting issues that occur on evenings and weekends. · Provide liaison support for IT network administration, network infrastructure, DBA’s and other members of the IT support environment. · Provide support and technical assistance to I.T. team members in Europe and Hong Kong regarding global technology standards and infrastructure architecture. · Provide excellent customer service. · Resolves service tickets and escalates when appropriate. · Resolves open service tickets in a timely manner. · Foster global teamwork and collaboration with I.T. Teams in US, Europe and Asia regarding current projects and hot issues *Special Skills:* · Experience installing and administering Exchange software products. · Google Apps support. · Experience with managing and resolving a variety of Exchange/Windows production support issues. · Deep experience with Windows Server 2008 and excellent trouble shooting skills. · Requires 7x24x365 on-call availability for possible escalation of business critical issues. · Must be able to work independently and exercise good judgment. · Knowledge of Computer Associates helpdesk software · Ensure compliance with established IT regulations such as SOX, HIPPA and PCI · Excellent organizational skills *Job Competencies:* · Good working knowledge of Servers in both physical and virtual environments. · Good working knowledge of retail related applications. · Become proficient with Exchange administration tasks · Troubleshoot and solve problems when users have issues with Exchange infrastructure or system related issues. · Write and update knowledgebase articles pertaining to Exchange · Conduct Exchange training for local IT staff and Service Center staff · Participate in projects related to the introduction of Exchange services *About Client:* <http://www.infosys.com/bte> Infosys is a leading provider of next-generation consulting, technology and outsourcing solutions. We are dedicated to helping organizations, in over 30 countries, build tomorrow’s enterprise and advance the way the world works. That's why Forbes ranks us #19 among the top 100 most innovative companies. Our employees partner with clients to transform their business - one conversation, one idea, one insight at a time. While we constantly continue to challenge convention and the status quo, some things remain unchanged: the unwavering ethics, transparency and respect in everything we do. We will always be a company powered by intellect and driven by values. So, if your passion is to build solutions that really make a difference to enterprises, the community and the world, Infosys is the right place for you. *Regards,* *Karthik SuryaNarayan * *Talent Acquisition Specialist* *Direct: 732-749-1065* <http://www.iconsoftgroup.com/> *Iconsoft Consulting Group, Inc * 1810 Englishtown Road, Building #1, Old Bridge, NJ 08857 <http://www.linkedin.com/pub/karthik-suryanarayan/8b/541/95a> *::DISCLAIMER::This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. E-mail transmission is not guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or may contain viruses in transmission. If you have received this email in error please delete it and notify the sender immediately. Before opening any email and/or attachments, please check them for viruses and other defects**.* -- Suraj Jain Iconsoft Consulting Group Inc. Direct: 732-749-8636 Email: su...@iconsoftgroup.com -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-projects+unsubscr...@googlegroups.com. To post to this group, send email to oracle-projects@googlegroups.com. Visit this group at http://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/d/optout.
